Claims Consultant - Northern Colorado

Description

Join Our Team as Claims Consultant!

We are seeking a Claims Consultant to join our team. The Claims Consultant acts as a primary client advocate and technical resource throughout the insurance claims process, ensuring timely, accurate, and strategic resolutions. This role evaluates, manages, and reports claims, collaborates with Risk Advisors, Account Managers, and carrier adjusters, and provides expert guidance throughout the claims process. Leveraging deep industry knowledge, the consultant analyzes complex claim scenarios, advocates for client interests, and delivers proactive solutions with professionalism and urgency. Success requires strong analytical skills, exceptional communication, and a commitment to outstanding client service while maintaining compliance with regulatory and company standards.

What You’ll Do

• Claims Intake & File Management: Collect claim details from internal teams or insureds, initiate claim files, and maintain accurate records in both physical files and systems like ImageRight and AMS 360; Navigate proficiently in Agency Management Systems and related platforms.
• Carrier Communication & Reporting: Prepare and submit timely claim notifications to carriers; Maintain expert-level knowledge of carrier claim procedures and protocols and industry best practices; Develop strong relationships with carrier adjusters and staff.
• Client Advocacy & Consultative Services: Serve as the primary advocate for clients and provide sophisticated claims consulting services, offering strategic guidance throughout the claims process; Work closely with insureds and adjusters to bring claims to a satisfactory conclusion; Assist Risk Advisors with prospect and existing client presentations, delivering claims expertise and insights.
• Internal Collaboration & Reporting: Inform Account Managers and Risk Advisor of claim activity and significant developments; Analyze loss data to identify trends and provide meaningful recommendations for risk mitigation and safety improvements; Prepare loss runs, claim summaries, trend analyses, narrative reports and other data-driven insights to support client risk management strategies.
• Compliance & Risk Awareness: Identify potential E&O exposures and escalate appropriately; Demonstrate exceptional understanding of claims processes and procedures, performing all duties with minimal direction and a high level of accuracy.
  
  

What You Bring

• Education and Work Experience: Bachelor's degree or equivalent from four-year college; or four to six years related experience and/or training; or equivalent combination of education and experience.
• Certificates, Licenses, Registrations
• Current or obtain Colorado Property & Casualty Insurance License within 3 months of hire date.
• Requires a valid Colorado driver’s license and an acceptable MVR.
• Claims Management: Experience handling insurance claims and using systems like AMS 360 and ImageRight.
• Client Advocacy: Ability to build strong relationships and guide clients through the claims process.
• Analytical Skills: Skilled at analyzing loss data and creating clear, actionable reports.
• Compliance Awareness: Strong attention to detail and knowledge of insurance regulations.
  

Why Join Us?

• Growth Opportunities: Access to professional development and certifications.
• Supportive Culture: Join a team that values innovation, collaboration, and excellence.
• Comprehensive Benefits: Enjoy a competitive salary, healthcare options, retirement plans, and more.
• Salary Range - Starting pay for this exempt position is $65,000 - $75,000 annually. Pay may exceed this range for well-qualified candidates, commensurate with experience. In addition to regular pay, this position is eligible to participate in our annual performance incentive program. Bonuses may be available for client and employee referrals and for successful completion of approved industry designations.
• Benefits - At Flood and Peterson all full time employees are eligible for benefits, including Medical, Dental, Vision, and Life insurance, paid time off, paid holidays, and paid Volunteer Time Off. Full time employees are also eligible to participate in our excellent 401k program, which includes both safe harbor and discretionary matching. We also offer several other voluntary insurance programs including expanded Life, Disability, Accident, Critical Illness/Event, and legal services.
• Flood and Peterson Values: Flood and Peterson is deeply committed to our Employees, Clients, Communities, and Strategic Partners. To perform the job successfully, an individual should demonstrate the following values.
• Integrity – We conduct our business as one company with the highest standards and are committed to honesty, trust, and the courage to do the right thing. By adhering to our principles, we can look back at each day’s work with pride
• Gratitude – Our practice of gratitude allows us to show kindness and respect for everyone. We are thankful for each other, appreciate serving our clients, and humble in our community engagements.
• Knowledge – We are thought leaders who actively share our knowledge with others. We gain wisdom through seeking and embracing our diverse experiences. We are committed to learning and we educate our employees, clients and strategic partners.
• Commitment – We take responsibility for our actions and we are devoted to the success of others. We put the team before the individual. We dedicate our time and energy in order to deliver the F&P promise.
• Impact – We are a results-driven company and we understand growth will determine our future. We are inspired by our opportunity to build a legacy for our employees, clients, communities, and strategic partners for the next generation. We lead by positively influencing and serving others.