Float Guide (Wellness Center Serivce Attendant)

FLOAT STL | St. Louis, MO

At FLOAT STL, a Float Guide is more than a team member. You are the front line of our guest experience and a key contributor to the environment we create every day.

This role is responsible for delivering a calm, welcoming, and high-quality experience for every guest who walks through our doors. From the moment they arrive to the moment they leave, you help them slow down, feel cared for, and fully engage in their time with us.

You will guide guests through services such as floatation therapy, infrared sauna, cold plunge, and recovery modalities, while maintaining the cleanliness, organization, and energy of the space.

Guest Experience

• Greet every guest with warmth, presence, and professionalism
• Guide guests through their sessions with clarity and confidence
• Create a calm, peaceful environment aligned with FLOAT STL standards
• Answer questions and provide thoughtful recommendations
• Ensure every guest feels seen, respected, and cared for

Service Support

• Prepare float rooms and wellness spaces before and after each session
• Maintain cleanliness and sanitation standards across all areas
• Support guest flow, timing, and transitions throughout the day
• Assist with retail and membership conversations when appropriate

Operations

• Manage bookings, check-ins, and check-outs through our system
• Communicate clearly with team members to ensure smooth operations
• Maintain organization in shared spaces including front desk and back-of-house
• Follow all protocols for safety, cleanliness, and guest care
  

• You are present, attentive, and naturally service-oriented
• You communicate clearly and calmly
• You take pride in creating a high-quality environment
• You are reliable, consistent, and detail-oriented
• You work well both independently and as part of a team
• You value wellness, recovery, and personal growth
  

• Presence over distraction
• Consistency over intensity
• Care over convenience
• Teamwork over individual preference
  

• Must be available for a mix of weekday, evening, and weekend shifts
• Part-time and full-time opportunities available
  

• Be part of a team that values presence, compassion, and trust
• Work in a calm, elevated, and purpose-driven environment
• Opportunity to grow within a wellness-focused organization
• Access to services and tools that support your own well-being
  

If this feels like a fit, we’d love to hear from you.

Please apply through our website and share a bit about yourself, your experience, and why this role interests you.