Secretary - Learning Support Services

Employee Job Description

Job Title: Learning Support Services Secretary

Job Summary:

The Learning Support Services (LSS) secretary provides essential administrative support to the Special Education department while delivering excellent customer service to both internal and external stakeholders. Responsibilities include managing confidential student records, coordinating assigned projects, and compiling and distributing a wide variety of materials and reports. The secretary makes frequent contact with families, students, and staff. This role requires strong attention to detail, professionalism, and the ability to multitask in a fast-paced environment.

Essential Functions (May include, but not limited to):

1. Provide direct administrative support to the Director and Assistant Director, including calendar management, scheduling, drafting correspondence, and handling routine operational tasks.

2. Serve as the main departmental receptionist by answering calls, greeting visitors, relaying messages, and providing information to staff, students, parents, and the public.

3. Manage office supply inventory, monitor equipment, and prepare purchase requisitions.

4. Draft, type, and maintain accurate office correspondence, forms, newsletters, and general reports.

5. Generate discipline and attendance reports using the district’s student information system (synergy).

6. Track IEP timeline requirements, ensure data validity, and issue staff updates.

7. Manage, archive, and transfer confidential Special Education student records.

8. Process external information requests from Social Security Disability, the Department of Corrections, and Genesee Health Systems.

9. Process student transportation requests, update logs, and notify parents.

10. Assist with department invoice processing, budget record tracking, and mandated cost documentation.

11. Assist with department payroll preparation and monthly Medicaid summary notifications.

12. Maintain positive, professional, and cooperative working relationships with staff, administration, students, parents, and community members.

13. Perform other related duties and special projects as assigned.

The information contained in this job description is not an exhaustive list of the duties performed for this position. Other duties within the classification and the physical demands of the job may be assigned.

Qualifications:

Education:

High school diploma or GED required. Associate’s degree in business related field preferred.

Experience:

Previous clerical experience required. Minimum 2 years of related experience preferred.

Skills:

Demonstrated intermediate computer skills. Experience with Microsoft Office products, and other office equipment. Demonstrated ability to speak clearly and concisely in both oral and written communications. Discretion with confidential information. Excellent organization and ability to problem solve.

Other requirements:

Must comply with the Student Safety Initiative Legislation, as amended. Newly hired staff are required to successfully complete the following pre-employment screening: Criminal background check, including national and local clearance.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The essential functions are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Job Considerations:

Salary Schedule: $18.00 per hour, 40 hours per week, 242 days per year, no benefits

Immediate Supervisor: Director of Learning Support Services