Dispatcher

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Comply with Location’s attendance/tardiness standards.
• Communicate flight release and fuel load information to appropriate operations.
• Maintain lines of communication with line operations and air carriers through the use of two-way radios.
• Coordinate operations with the airline.
• Maintain flight logs and update flight schedules.
• Arrange for accommodations when flight delays occur.
• Handle phone traffic.
• Assist in the planning and control of truck assignments.
• Recommend weight and balance preparation in accordance with airline requirements.
  
  

Qualifications

• Must be 18 years of age or older
• Possess valid US drivers license with a clean driving record.
• Must have authorization to work in the USA.
• Pass pre-employment drug screen and all pre-employment testing.
• Ability to proficiently read, write and speak English.
• Must be comfortable lifting 70lbs repetitively.
• Must be comfortable working in all weather conditions.
• Pass FBI background and obtain US Customs Seal.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Must have high school diploma, GED or six months experience as an Operations Agent.
• Excellent communication skills required.
• Ability to remain calm and efficient under pressure.
• Competent in handling difficult situations.
  
  

EDUCATION And/or EXPERIENCE

High school diploma or general education degree (GED or one to three months related experience and/or training; or equivalent combination of education and experience. Previous Experience preferred.

Mathematical Skills

Ability to add and subtract, along with multiply and divide. Ability to perform these with regard to weight, measurement and volume.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to speak clearly and concisely
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
  
  

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES AND REGISTRATIONS

Possess/maintain a valid driver’s license and other FAA Airport required identification/seals or authorizations. (*Please note: a valid state driver’s license may vary by location, as not all Station’s may require a driver’s license for this position).

DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is usually moderate.