What are the responsibilities and job description for the Copier/Printer Service Technician position at FlexTG?
Description
Copier/Printer Service Technician
Location: Alexandria, VA; Woodbridge, VA; Fairfax, VA; Stafford, VA; Fredericksburg, VA; Waldorf, MD; Lorton, VA; Triangle, VA
Pay Range: $23.00 – $32.00/hour (based on experience)
About FlexTG
At FlexTG, we transform how businesses manage their print environments. As a brand-neutral managed print provider with a nationwide footprint, we deliver customized solutions powered by proprietary technology to help clients reduce costs, improve efficiency, and stay ahead.
We’re growing and looking for skilled technicians who take pride in their work and want to make an impact.
Position Summary
The Experienced Service Technician is responsible for maintaining and repairing office equipment in a designated territory. This role requires strong technical expertise, time management, and a commitment to delivering outstanding customer service.
Key Responsibilities
Copier/Printer Service Technician
Location: Alexandria, VA; Woodbridge, VA; Fairfax, VA; Stafford, VA; Fredericksburg, VA; Waldorf, MD; Lorton, VA; Triangle, VA
Pay Range: $23.00 – $32.00/hour (based on experience)
About FlexTG
At FlexTG, we transform how businesses manage their print environments. As a brand-neutral managed print provider with a nationwide footprint, we deliver customized solutions powered by proprietary technology to help clients reduce costs, improve efficiency, and stay ahead.
We’re growing and looking for skilled technicians who take pride in their work and want to make an impact.
Position Summary
The Experienced Service Technician is responsible for maintaining and repairing office equipment in a designated territory. This role requires strong technical expertise, time management, and a commitment to delivering outstanding customer service.
Key Responsibilities
- Service and repair copiers and printers with minimal supervision
- Diagnose and resolve hardware, software, and basic network-related issues
- Install and configure equipment, including scanning in peer-to-peer environments
- Perform preventative maintenance to maximize device uptime
- Manage parts inventory and supplies according to company standards
- Maintain an organized service vehicle, tools, and schedule
- Build and maintain strong customer relationships
- Support sales teams by identifying potential upgrade or replacement opportunities
- Ensure a professional appearance and excellent customer experience at all times
- High School Diploma or equivalent
- Minimum 21 years of age
- Valid driver’s license with a clean driving record
- Ability to lift and transport equipment up to 50 lbs
- Strong mechanical and electrical aptitude
- Proven experience repairing office equipment (copiers/printers)
- Basic networking knowledge (print drivers, connectivity troubleshooting)
- Strong problem-solving and organizational skills
- Ability to work independently and manage time effectively
- Competitive hourly pay
- Medical, Dental, and Vision insurance
- Paid Time Off, Sick Time, and Paid Holidays
- 401(k) with Company Match
- Career growth and advancement opportunities
- Supportive, team-oriented culture
- Field-based role with daily travel to customer locations
- Independent work with team and leadership support
- Fast-paced, customer-focused environment
Salary : $23 - $32