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Benefits Specialist

Flexjet
Cleveland, OH Full Time
POSTED ON 6/6/2026
AVAILABLE BEFORE 7/5/2026
Role Of a Benefits Specialist

A Benefits Specialist is responsible for managing and administering an organization’s employee benefits programs. They act as a liaison between the company, employees, and benefits vendors, ensuring employees understand their benefits options and that the organization complies with legal and regulatory requirements.

Key Duties And Responsibilities

  • Benefits Administration
  • Manage day-to-day operations of employee benefits programs, including health, dental, vision, retirement plans, life insurance, be able to answer simple leave related questions
  • Assist in coordinating annual open enrollment processes, including employee communication, system updates, and vendor collaboration.
  • Process enrollments, changes, and terminations in benefit plans accurately and on time.
  • Monitor benefits eligibility, ensuring compliance with policies and regulations.
  • Employee Communication and Support
  • Educate employees about their benefits options and assist them in making informed decisions.
  • Address employee inquiries regarding claims, coverage, and eligibility.
  • Conduct benefit presentations during new hire indoc and answer benefit related questions.
  • Vendor and Stakeholder Coordination
  • Serve as the primary point of contact for benefits vendors, resolving issues related to coverage, claims, and file feeds.
  • Work closely with, payroll, to ensure accurate processing of benefits on paychecks
  • Compliance and Reporting
  • Ensure compliance with applicable laws and regulations, such as COBRA, HIPAA, and the Affordable Care Act (ACA).
  • Audit benefits enrollment data to ensure accuracy and compliance with company policies.

Skills And Qualifications

  • Experience administering employee benefit plans.
  • Strong knowledge of benefits administration systems and tools (e.g., UKG)
  • Excellent communication and interpersonal skills for engaging with employees and vendors.
  • Analytical skills for managing data, resolving discrepancies, and evaluating program performance.
  • Familiarity with relevant laws and regulations.
  • Organizational skills to manage deadlines, especially during open enrollment and other peak periods.

Impact of the Role

A Benefits Specialist plays a crucial role in ensuring employees feel supported and valued through well-managed benefits programs. Their work directly influences employee satisfaction, retention, and overall organizational compliance.

Salary.com Estimation for Benefits Specialist in Cleveland, OH
$70,352 to $85,357
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