What are the responsibilities and job description for the IT Solutions Field Assistant Technician position at FlexiTech?
We are seeking a hands-on IT Solutions Field Assistant Technician to join our field installation team. This role is ideal for someone who enjoys physical, hands-on technical work such as running cable, installing AV/speaker systems, and building out network racks, over sitting at a help desk. You'll work on-site at client locations, assisting lead technicians with the installation, termination, and organization of low-voltage and network infrastructure. In addition to field installation work, this role involves working with Windows OS environments, performing common IT troubleshooting steps on hardware; and networking troubleshooting on desktops, laptops, and printers. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.
Key Responsibilities
- Run and route structured cabling (Cat5e/Cat6/Cat6a, coax) through walls, ceilings, and conduit
- Terminate and test cable runs (punch down, crimp, certify with cable testers)
- Install and mount speakers, AV equipment, and low-voltage devices (cameras, access control, wireless access points)
- Assemble, install, and organize network racks and stacks (patch panels, switches, UPS, cable management)
- Label and document cable runs, ports, and rack layouts according to standards
- Assist lead technicians with equipment mounting, conduit runs, and job site prep/cleanup
- Load, transport, and safely handle tools, ladders, and materials to and from job sites
- Follow site safety protocols, including working at heights (ladders/lifts) and in tight spaces (attics, crawlspaces, plenum areas) and maintain a clean work environment
- Perform basic troubleshooting of connectivity issues on newly installed runs
- Communicate professionally with clients and site contacts while on location
- Maintain accurate job site notes, photos, and completion checklists
Qualifications
Required:
- High school diploma or equivalent
- 1 years of experience in low-voltage installation, cabling, or a related field
- Familiarity with Windows OS, basic networking, and common IT troubleshooting steps
- Ability to troubleshoot computer and printer hardware and replace components (drives, memory, power supplies, and similar parts)
- Comfortable with Chromebook basics, including wash (wipe/reset) and restore
- Working knowledge of basic networking language, covering both hardwired networking and Wi-Fi networking
- Strong communication and customer service skills
- Comfortable working with hand and power tools (drills, fish tape, cable pullers, crimpers)
- Willingness to work in physically demanding environments: ladders, attics, crawlspaces, and confined spaces
- Ability to lift/carry up to 50 lbs and work on your feet for extended periods
- Valid driver's license with a clean driving record (reliable transportation to job sites required)
- Strong attention to detail and ability to follow installation standards/blueprints
- Reliable, punctual, and able to work independently or as part of a crew
- Basic tool kit
- Specialty tools to include:
- 8-10ft ladder
- RJ 45 Crimp tool
- Smart phone
- Flashlight – not the one on the phone
- Fish Tape / Glow Rods
- Cordless drill
- Ethernet cable tester that displays output of all 8 pins simultaneous
- Cable toner
Preferred:
- BICSI, ETA, or similar low-voltage/cabling certification
- Experience running fiber optic cable and/or fusion splicing
- Familiarity with structured cabling standards (TIA/EIA-568)
- Basic understanding of networking concepts (switches, patch panels, VLANs)
- OSHA 10 certification
- Experience with AV/speaker system installation (commercial or residential)
Work Environment
- Travel to various job sites required
- Work performed indoors and outdoors, in varying weather and site conditions
- Physical role requiring climbing, bending, kneeling, and working overhead
- Combination of office, industrial, and customer site settings.
Join us to become part of a dedicated team that values technical proficiency, problem-solving skills, and exceptional service delivery! This paid position offers an engaging environment where your expertise makes a real difference in keeping critical communication systems running smoothly across diverse industries.
Pay: $19.00 - $23.00 per hour
Work Location: On the road
Salary : $19 - $23