Hardware Services Technician (Field Service)

Flexible IT is the largest MSP in Long Island, NY. We operate out of our company-owned 40,000-square-foot facility located in Hauppauge, New York. We help small & mid-size businesses with their information technology needs. We are driven by a passion for finding better ways to do things. Whether it’s streamlining an existing process or introducing new ways of doing things – we love helping people use technology.

Be part of a team, that fosters training, development, and career advancement, while focusing on solving complex IT needs for their clients.

We are looking for an IT Field Technician to join the largest IT Managed Services Provider (MSP) on Long Island. At Flexible IT, we strive to add value to our clients by sharing our knowledge of technology. You will be working on a team responsible for supporting and maintaining the technology our clients use to run their businesses. The position requires you to visit our client’s sites as needed.

You will love this job:

• If you’re passionate about technology
• You love to learn
• You are looking for more challenging technical work
• You enjoy solving problems
• You like to help people

What you’ll do:

• Travel to the client sites to identify and resolve issues
• Help to maintain and support our client’s technology
• Perform hardware/software installation
• Provide advice and support to our clients and your teammates
• Provide technical consultation
• Image and repair computer systems

What you should have:

• Experience as an IT Support, IT Field Technician, or any IT-related field
• High energy and high level of curiosity
• Fix internship to internships or prior work experience
• Customer service experience
• Passion and capacity for learning
• Technology skills and an ability to quickly understand new technology
• Good communication skills
• A polite, friendly demeanor
• The ability to create basic documentation
• Fundamental Windows and networking technical knowledge
• A passion for helping others by sharing your knowledge of technology

Pay and perks:
Flexible IT has a company culture that is relaxed but engaged. The foundation of our culture is a workplace built on autonomy, trust, mutual respect, and accountability. We provide challenging opportunities, attractive compensation, outstanding benefits, work-life balance, and industry-leading technology, all while working in an atmosphere that recognizes your efforts and encourages professional development.

Sound exciting? Apply today!

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