What are the responsibilities and job description for the Renewals Account Manager position at Flexera?
- remote type
- Remote
- locations
- Home-United States
- time type
- Full time
- posted on
- Posted 12 Days Ago
- job requisition id
- 17440
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments-from on-premises to SaaS to containers to cloud.
We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com
We are seeking an Renewals Account Manager to own and drive the renewal strategy across a portfolio of customers. This role goes beyond transactional renewals - you will act as a strategic partner to customers, preserving and growing recurring revenue by aligning Flexera's solutions to evolving business and technology needs.
You'll work closely with Sales, Customer Success, and Solution Engineering to retain, expand, and maximize long-term customer value, while navigating complex enterprise environments and multi-stakeholder buying groups.
Responsibilities:
- Own the end-to-end renewal motion for a portfolio of enterprise accounts, ensuring on-time execution and high retention rates
- Develop and execute account-specific renewal strategies, identifying risks, dependencies, and expansion opportunities
- Partner with Account Executives, Customer Success, and Solution Engineers to align renewal outcomes with broader account plans
- Engage senior stakeholders (IT, Finance, Procurement, and Engineering) to understand priorities, challenges, and organizational dynamics
- Navigate complex negotiations, including pricing, packaging, licensing models, and contract terms
- Identify and proactively mitigate renewal risk, including adoption gaps, cost concerns, and competitive pressure
- Maintain a rolling forecast and pipeline of renewal and expansion opportunities, ensuring accuracy and visibility
- Drive conversations around cost optimization, efficiency, and ROI, particularly within cloud, ITAM, and FinOps environments
- Act as a trusted advisor, helping customers align their technology investments with business outcomes
Experience & Skills:
- 3 years of experience in Renewals, Account Management, Customer Success, or Sales within an enterprise SaaS environment
- Working knowledge of cloud, cloud cost, cloud management, ITSM, ITAM/SAM, data, security, risk management, application resource management
- Demonstrated success managing large, complex renewals (not just contract execution)
- Experience working across multi-stakeholder enterprise accounts, including Finance, Procurement, and Technical teams
- Strong consultative selling skills-ability to uncover needs, position value, and influence decisions
- Ability to discuss concepts such as cost optimization, licensing models, usage trends, and ROI with both technical and financial stakeholders
- Experience partnering with Solution Engineering or participating in technical sales cycles and solution positioning
- Comfortable translating technical value into business outcomes
Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.
Equal Opportunity. Flexera Software agrees that it does not and will not discriminate against any employee or applicant for employment because of race, color, religion, age, sex, handicap, national origin, or sexual orientation.