What are the responsibilities and job description for the Production Specialist - CAR dept. position at Flex?
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.
Summary:
The Production Specialist - CAR department will be based in Memphis, TN reporting to Operations Manager is responsible for supporting daily operations within the Center Analysis & Repair (CAR) organization by monitoring operational performance, driving KPI management, supporting repair and analysis effectiveness initiatives, coordinating training activities, and ensuring operational targets are achieved in collaboration with Supervisors and Operations Management.
Schedule - Mon-Fri - 4:00am-1:00pm
Principal Accountabilities
Supports operational performance across the CAR organization and influences repair efficiency, quality performance, training effectiveness and workforce readiness.
Supervision / Leadership
No direct reports. Provides operational support and recommendations to Supervisors and Operations Leadership
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.
Summary:
The Production Specialist - CAR department will be based in Memphis, TN reporting to Operations Manager is responsible for supporting daily operations within the Center Analysis & Repair (CAR) organization by monitoring operational performance, driving KPI management, supporting repair and analysis effectiveness initiatives, coordinating training activities, and ensuring operational targets are achieved in collaboration with Supervisors and Operations Management.
Schedule - Mon-Fri - 4:00am-1:00pm
Principal Accountabilities
- Monitor and maintain CAR operational KPIs including repair effectiveness, analysis effectiveness, productivity, quality, cycle time, and training compliance.
- Develop and distribute operational performance reports.
- Partner with Supervisors to identify performance gaps and corrective actions.
- Track technician performance and skill progression.
- Coordinate training requirements with Training, Engineering, Quality and Operations teams.
- Support root cause investigations and continuous improvement activities.
- Maintain training matrices and certification compliance.
- Support staffing, capacity planning and operational readiness reviews.
- Participate in customer and internal audits
- High School Diploma required.
- Associate Degree in Electronics, Engineering Technology, Business Administration or related field preferred.
- 2 years of manufacturing, repair, test, analysis or operations support experience preferred.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Strong analytical and problem-solving skills.
- Ability to create KPI dashboards and performance reports.
- Excellent communication and organizational skills.
- Basic electronics troubleshooting, repair process and failure analysis knowledge preferred.
- Lean Manufacturing and Root Cause Analysis knowledge preferred.
Supports operational performance across the CAR organization and influences repair efficiency, quality performance, training effectiveness and workforce readiness.
Supervision / Leadership
No direct reports. Provides operational support and recommendations to Supervisors and Operations Leadership
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).