Order Management

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

General Purpose:

Responsible for routine order processing and serving as day-to-day customer interface.

Principle Accountabilities:

Experience with Metric Reports

• Manual order entry into production planning system.
• Process customer order changes by entering customer requests into
  
  

planning systems.

• Communicates order status to customer including initial committed
  
  

ship dates (CSD's) and follow up on interim order changes.

• Release authorizations to shipping department to deliver product.
• Validates order configurations for manufacturability per customer's
  
  

product rule sets.

• Validates material and capacity availability based on products
  
  

ordered and in accordance with customer's requested ship dates.

• Resolve low level scheduling conflicts such as material and capacity
  
  

availability issues.

• Coordination and communication of order expedite requests to
  
  

production control- may include preliminary determination of material

and capacity availability, lead-time restrictions, and modification of

schedules within limited parameters.

• Runs routine reports in support of customer information requests
  
  

and internal reporting requirements.

Responsible for making sure work orders are released to

manufacturing and authorizations for shipping are released in time to

meet established goals for lead time, response time and committed

ship dates.

• Provide support to quality function in resolution of customer
  
  

incidents.

• Site
  
  

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).