What are the responsibilities and job description for the Order Management Administrator position at Flex?
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.
Job summary:
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Order Management Administrator located in Columbia, SC.
Reporting to the Materials Planning Manager the Order Management Administrator is responsible for routine order processing and serving as day-to-day customer interface.
What a typical day looks like:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.
Job summary:
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Order Management Administrator located in Columbia, SC.
Reporting to the Materials Planning Manager the Order Management Administrator is responsible for routine order processing and serving as day-to-day customer interface.
What a typical day looks like:
- Communicates order status to customer including initial committed ship dates (CSD's) and follow up on interim order changes.
- Release authorizations to shipping department to deliver product.
- Validates order configurations for manufacturability per customer's product rule sets.
- Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates.
- Resolve low level scheduling conflicts such as material and capacity availability issues.
- Coordination and communication of order expedite requests to production control- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters.
- Runs routine reports in support of customer information requests and internal reporting requirements.
- Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates.
- Provide support to quality function in resolution of customer incidents
- Typically requires a minimum of five years of related experience.
- Requires good organizational, follow-up and interpersonal skills.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to deal with problems involving several concrete variables in standardized situations.
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).