What are the responsibilities and job description for the NPI & Product Engineering Manager position at Flex?
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
We are seeking a strategic, results-driven NPI Engineering Manager to lead Process, Industrial, Product Engineering, and New Product Introduction (NPI) functions within our Global Services & Solutions organization. This role is responsible for driving operational excellence, supporting business growth, leading product launches, and developing scalable engineering solutions across manufacturing and service operations.
Key Responsibilities
We are seeking a strategic, results-driven NPI Engineering Manager to lead Process, Industrial, Product Engineering, and New Product Introduction (NPI) functions within our Global Services & Solutions organization. This role is responsible for driving operational excellence, supporting business growth, leading product launches, and developing scalable engineering solutions across manufacturing and service operations.
Key Responsibilities
- Lead and develop Process, Industrial, Product Engineering, and NPI teams.
- Drive engineering strategy, operational excellence, and continuous improvement initiatives.
- Lead new product introductions, product transfers, customer implementations, and operational expansions.
- Partner with Operations, Quality, Supply Chain, IT, and customers to ensure successful execution of business objectives.
- Drive Lean Manufacturing, Six Sigma, automation, Industry 4.0, AI, and digital transformation initiatives.
- Develop capacity plans, process flows, labor models, and facility layouts to support growth.
- Manage engineering support for manufacturing, fulfillment, logistics, repair, refurbishment, and reverse logistics operations.
- Establish KPIs, dashboards, and performance metrics to improve quality, productivity, and cost performance.
- Lead risk management, contingency planning, and business continuity efforts.
- Bachelor's degree in Engineering, Operations, Supply Chain, or related field.
- 8 years of engineering, manufacturing, operations, or NPI experience, including leadership responsibilities.
- Experience leading Process, Industrial, Product Engineering, and/or NPI teams.
- Strong knowledge of Lean Manufacturing, Six Sigma, continuous improvement, and operational excellence methodologies.
- Experience with manufacturing processes, automation, robotics, Industry 4.0, and digital transformation initiatives.
- Proven success managing customer-facing engineering programs, product launches, and operational transformations.
- Strong business acumen with experience developing business cases, ROI analyses, and capital investment proposals.
- Excellent leadership, communication, and cross-functional collaboration skills.
- Lean Six Sigma Black Belt certification.
- Experience in GSS, EMS, aftermarket services, repair, refurbishment, or reverse logistics environments.
- Knowledge of ERP, MES, WMS, PLM, and data analytics platforms.
- Experience supporting multi-site or global operations.