What are the responsibilities and job description for the Lead Product Manager, Onboarding position at flex?
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
About the role
Flex has grown our core flexible rent consumer product/business by distributing it through our rapidly growing network of property management company partners. This core business is growing extremely fast, and we’re ready to take our next swing at an overhaul of our consumer experience. Specifically, as we enter the next chapter of our growth, we are hiring a Lead PM to help own the Onboarding and Activation side of our Consumer Experience.
What you’ll do
You will serve as the primary owner of Onboarding and Activation in our Consumer App/Web experience. This will include first time user experiences, as well as reactivations for users who are re-engaging with Flex.
In this capacity, you will:
- Develop and own Flex’s product strategy around Onboarding and how to best optimize for new user growth.
- Monitor growth funnels and be responsible for KPIs like Net New Users, Reactivated Users, and First Month Payment).
- Be obsessed with experimentation and driving results through A|B testing.
- Launch experiences on both Mobile and Web interfaces, and be responsible for determining the broader strategy around prioritizing products per surface area.
- Be the experience connector between our consumers and the Marketing and Partner/Sales teams driving acquisition.
Key qualifications
- Product: 5 years of product management experience with a track record of driving impact on your product(s) and ideally experience as owner of a rapidly growing consumer or B2B2C product
- Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
- Communication: High attention to detail including precise and effective communication with senior stakeholders
- Scrappy: In starting a new product, you need to be eager to wear multiple hats as a leader and a “doer”, who will do what is required to land a new product at high quality rapidly.
- Pace: Desire for fast-paced, entrepreneurial environment
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $239,000 - $262,000.
Life at Flex:
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
We offer many employee benefits. For full time, U.S. based employees we offer:
- Competitive pay
- 100% company-paid medical, dental, and vision
- 401(k) company equity
- Unlimited paid time off 13 company paid holidays
- Parental leave
- Flex Cares Program
- Free Flex subscription
For full time non-US employees, we offer
- Competitive Pay
- Company Equity
- Unlimited PTO
Salary : $239,000 - $262,000