What are the responsibilities and job description for the Contact Center Customer Support - $20/hour, Daytime Monday-Friday! position at Flex-Staff?
Contact Center Customer Support - On-Site in Stevens Point, WI - $20/hour, daytime schedule!
We have multiple Customer Support openings with our respected Stevens Point client! If you have a great Customer Service skill set along telephone and computer savvy, this job is for you! *This is an on-site position, located in Stevens Point, WI.
Will be taking high volume of inbound phone calls daily to assist customer in areas focused around billing, account maintenance, and eligibility.
Duties include:
- Handling billing inquiries
- Processing payments
- Mainiting up-to-date demographic information, such as email/mailing address, phone number, etc.
- Assisting customers with coverage termination
- Proiding clear direction and accurate information to customer
- Following established policy & procedure
- Accurately documenting customer interactions
Schedule:
Several schedule options open, all between the hours of 7am-5:30pm, Monday-Friday!
*Training will be required at 8am-4:30pm, Monday-Friday for approximately the first 2 weeks
Pay:
$20/hour
Length:
Temporary; anticipated to work until March 30, 2027
- Proven exceptional attention to detail
- Tech Savy and ability to learn & navigate computer systems and resources
- Strong customer service experience (call center preferred)
- Comfortable working with customers over the phone
- Proven reliability and professionalism
For consideration, please send your resume to
stevenspoint@flexstaff.com
and/or complete an application online at
www.FlexStaff.com
.
Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.
#StevensPoint1
Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.
#StevensPoint1
Location/Region: Stevens Point, WI
Salary : $20