What are the responsibilities and job description for the Client Services Representative position at Flex-Staff?
Job Title: Client Services RepresentativePay Rate: $19/hour-$22/hour, based on experienceHours: Full Time, flexible to working between the hours of 8am-5pm, Monday-FridayLength: Temporary to HireLocation: Green Bay, WI (on-site) Requirements:2 years account management, sales support or project assistant experienceAssociate Degree in Business or Communication is a plusStrong project coordination and communication skills Able to diagnose problems and present solutionsHighly self-motivated and directed, work independently as well as with a teamExcellent attention to detail is key in this rolePostal industry or variable print knowledge is a plusVery tech savvy to learn new software, Intermediate proficiency in Word, Excel and Outlook Responsibilities:Process customer orders and document job requirements electronicallyCommunicate project to all departments regarding projects and statusesReview and complete quality check on projectsPrepare shipping documents Present different print and mail options to customers to help minimize cost and increase printing efficiencyEducate customers on how the print process operates and direct them to the person that is able to assist themResolve service problems by clarifying the customer’s complaint, working with the development and production team to determine the cause and resolve the issue with the customerManage a large amount of incoming e-mailsAssist new customers by taking customer information and determine their needsEnsure all documents is accurate and thorough for audit purposesBenefits: Health, Dental, Vision, Short Term disability, IRA with up to 3% match, PTO, vacation, paid holidays, company paid long term disability, company paid lifeIf you are interested, apply online at www.flexstaff.com or send your resume to clerical@flexstaff.com. Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!!Make sure to send your family and friends our way - we love referrals! Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. #OfficePandoLogic. Keywords: Customer Service Representative, Location: Green Bay, WI - 54305 , PL: 602137919
Salary : $19 - $22