What are the responsibilities and job description for the Shipping/Receiving Shipping Supervisor position at Flex-N-Gate?
Summary
The Shipping Supervisor develops and coordinates shipping activities thru standardized work instructions. Shipping activities are focused on company targets in order to ensure Customer satisfaction. A main objective is to improve the customer’s delivery performance.
Core Competencies
The Shipping Supervisor develops and coordinates shipping activities thru standardized work instructions. Shipping activities are focused on company targets in order to ensure Customer satisfaction. A main objective is to improve the customer’s delivery performance.
Core Competencies
- Customer Focus
- Communication skills
- Energy and Stress management
- Team Work
- Problem Solving
- Operating Equipment
- Ethics and Integrity
- Analytical
- Negotiation
- Troubleshooting
- Perform trusted link process to download releases on CMS
- Make sure releases has not been duplicated
- Follow up on shipping schedules (weekly & daily)
- Transportation access authorization
- Generates shipping paperwork
- ASN validation
- Paperwork records
- Customer´s tickets respond
- Reports open issues at on shift change
- Order materials, supplies, or equipment
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Package objects for shipping
- Deliver items
- Respond to customer problems or complaints
- 3-5 years’ experience in a similar role
- Strong communication skills (both verbal and written).
- Proficiency with database applications and administration systems, specifically Microsoft Office.
- Must be a highly motivated, service and team-oriented individual with an attention to detail.
- Strong analytical ability
- Problem solving skills
- Demonstrated good internal customer service skills