Gym Associate

Position Summary

The Operations Associate is responsible for helping ensure the gym operates smoothly and professionally during every shift. This includes maintaining exceptional cleanliness, delivering outstanding customer service, conducting membership tours, preparing protein shakes, selling memberships and merchandise, and professionally enforcing gym policies.

When management is not on-site, the Operations Associate is trusted to uphold the standards and reputation of Flex Fitness.

Schedule

This is a part-time position that includes:

• Early morning & afternoon-evening shifts
• Weekend availability
• Some flexibility is required based on business needs

Primary Responsibilities

Facility Operations & Cleanliness

• Maintain an exceptionally clean, organized, and professional facility throughout every shift.
• Clean and sanitize gym equipment, machines, benches, free weights, and high-touch surfaces.
• Maintain spotless locker rooms, restrooms, showers, and sauna.
• Keep floors, mirrors, windows, and common areas clean and presentable.
• Continuously re-rack weights and organize equipment throughout the gym.
• Empty trash and replace liners.
• Restock paper products, soap, cleaning supplies, and other essentials.
• Perform routine facility inspections.
• Report equipment maintenance or repair needs promptly.
• Move and reorganize equipment as needed.
• Take pride in presenting a facility that reflects the Flex Fitness brand.

Member Experience

• Welcome every member and guest with professionalism and enthusiasm.
• Build positive relationships with members.
• Create a motivating, energetic, and welcoming atmosphere.
• Answer phones and respond to member questions.
• Assist members with general needs and concerns.
• Ensure every guest receives outstanding customer service.

Membership Sales & Tours

• Conduct professional facility tours.
• Explain memberships, amenities, and services confidently.
• Assist prospective members in selecting the best membership.
• Help grow the Flex community through exceptional customer service

Shake Shop & Retail

• Prepare protein shakes accurately and efficiently.
• Follow recipes and food safety standards.
• Sell supplements, apparel, drinks, and merchandise.
• Process purchases accurately through our point-of-sale system.
• Maintain a clean and organized shake bar.

Operations & Accountability

• Professionally enforce gym policies and standards.
• Address policy violations respectfully and consistently.
• Help maintain a safe and positive training environment.
• Complete assigned opening, closing, and shift duties.
• Communicate concerns and maintenance issues to the Director of Operations.
• Complete daily checklists and assigned responsibilities independently.

Qualifications

Preferred experience in one or more of the following:

• Customer service
• Sales
• Retail
• Hospitality
• Food service
• Fitness industry
• Cleaning or facility maintenance

Fitness industry experience is helpful but not required. We are willing to train the right person.

What We’re Looking For

We are looking for someone who doesn’t wait to be told what to do.

The ideal candidate notices the little things, takes initiative, enjoys staying active throughout their shift, and genuinely takes pride in creating an exceptional experience for our members.

Characteristics of the Ideal Candidate

• Strong work ethic
• Ownership mentality
• Exceptional attention to detail
• Positive attitude
• Professional appearance
• Reliable and punctual
• Honest and trustworthy
• Self-motivated
• Organized and efficient
• Confident communicator
• Comfortable enforcing policies respectfully
• Team-oriented
• Physically capable of lifting 50 pounds and moving equipment
• Comfortable standing and walking throughout an entire shift

Our Culture

At Flex Fitness, every employee—from ownership to management to part-time staff—is responsible for maintaining an exceptionally clean, organized, and welcoming facility.

No task is beneath anyone.

Our leaders clean equipment, organize weights, empty trash, and help wherever needed because we believe great leadership begins with leading by example.

We are not looking for someone to simply work behind the front desk.

We are looking for someone who takes ownership of the facility, stays engaged throughout their shift, notices what others overlook, and takes pride in representing the Flex Fitness brand every day.

If you’re looking for a position where you can sit behind a desk for most of your shift, this probably isn’t the right fit.

If you enjoy staying active, working hard, helping people, and being part of a team that takes pride in excellence, we’d love to meet you.

Flex Fitness is an equal opportunity employer committed to hiring individuals who align with our values, work ethic, and commitment to excellence.

Pay: $15.00 - $20.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Salary : $15 - $20