Sales

Job Title:  Inside B2B Sales Representative

Department: Sales Reports to: Sales Manager

Position Summary

The Inside Sales B2B Representative will oversee and execute all aspects of the sales cycle. Manage our ongoing sales pipeline to ensure business objectives are being met. Responsible for developing, expanding, and coordinating new and existing business accounts.  Provide a proactive approach to all aspects of account management and service delivery to our customers, ensuring their needs are identified and met within Flex Craft’s standards. Highly motivated self-starter with great organization and customer service skills.

Essential Functions

• Develop and qualify leads


• Conduct phone prospecting


• Set up appointments


• Prepare and present sales proposals


• Close deals


• Handle various account information


• Display accountability along with desire for personal growth and ownership

• Analyze current and future industry trends and apply them appropriately, including new demographics


• Perform other duties as assigned


• Assist customers with product needs, order placement, recommending accessories and overall customer experience; understand their problems and provide solutions for them.

Non-Essential Functions

• Assist the sales manager and sales team with tasks as needed (i.e.- order entry)


• Assist the sales team in tradeshows, demonstrations and appointments – Please note multiple/consecutive travel days may be required


• Assist in answering inbound calls as needed – professional customer focused mindset


• Data Collection and Entry

Knowledge/Skills/Abilities

• Able to organize proper documentation in a timely and orderly fashion


• Able to investigate new markets to broaden our customer base 


• Present a polite and professional demeanor


• Web Sales and Customer Service knowledge and skills required


• The knowledge, skill, and ability to operate Microsoft Office systems


• Ability to work both independently and as a team player


• Ability to multitask and achieve quotas and goals


• Attention to details and time management skills


• Excellent verbal and written communication skills


• Ability to proactively approach problem-solving

Working Conditions

The Inside B2B Sales Representative will work in a dynamic, fast-paced team environment with an open-concept workspace designed to foster collaboration and efficiency. Ideal for individuals who thrive in high-energy settings, enjoy teamwork, and can adapt to shifting priorities with ease.

Prior Working Experience

Prior experience working in an Inside B2B Sales position with a proven track record of success.

Education

A Technical or associate’s degree in business or marketing related field, or 3 years of equivalent experience a must.