What are the responsibilities and job description for the Dispatcher position at Fletcher Granite?
Company Description
Fletcher Granite, established in 1881, specializes exclusively in the production of granite curb, including New England DOT specification curb. The company is equipped with an on-site railway spur, providing cost-effective shipping for projects of all sizes. Located in Westford, MA, Fletcher Granite is a trusted name in the granite industry, supported by its affiliate firm, Structural Stone, LLC, which creates custom granite products for architectural projects. The company is committed to providing high-quality granite solutions and is always looking for talented individuals to join their team.
Role Description
Seeking an experienced Dispatcher to arrange delivery and coordinate pick up of granite curb for this full-time, in-person, office based position in Westford, MA.
Transportation & Distribution: Schedule shipments, track deliveries, coordinate carriers, and resolve any delays or issues.
- Communication: Liaise with internal teams (sales, production) and external partners (suppliers, carriers, clients).
- Documentation & Reporting: Prepare accurate shipping documents and reports.
- Data Analysis & Optimization: Use data to identify trends, analyze performance, fix discrepancies, and suggest process improvements for efficiency and cost savings.
- Must be reliable, punctual, flexible, diligent, efficient, able to work with and communicate with others effectively and professionally.
After probationary period, applicant will be eligible for paid holiday and vacation time off as well as health, vision, dental, and retirement plan benefits.
Competitive pay commensurate with experience & performance.
Monday - Friday; Saturday hours possible.
Salary : $20 - $30