What are the responsibilities and job description for the Customer Service Specialist - Warehouse position at Fleetway Market?
Job Summary
Fleetway Market is looking for a highly motivated and customer-focused individual to join our retail operations team as a Customer Service Specialist - Warehouse. This role involves working closely with the warehouse team to ensure seamless order processing, effective inventory management, and prompt resolution of customer inquiries.
Key Responsibilities:
Fleetway Market is looking for a highly motivated and customer-focused individual to join our retail operations team as a Customer Service Specialist - Warehouse. This role involves working closely with the warehouse team to ensure seamless order processing, effective inventory management, and prompt resolution of customer inquiries.
Key Responsibilities:
- Provide exceptional customer service by responding promptly and effectively to customer inquiries, resolving issues, and providing solutions.
- Collaborate with the warehouse team to ensure accurate order processing, efficient inventory management, and timely delivery of orders.
- Develop strong relationships with customers, colleagues, and other stakeholders through excellent communication and interpersonal skills.
- Ensure the security of company assets and maintain confidentiality when handling sensitive information.
- Participate in ongoing training and development to enhance knowledge and skills in customer service, inventory management, and warehouse operations.
