Freight Dispatcher

Job description:

Looking for the right person to add to the team.

Job Summary:

The Freight Dispatcher is responsible for managing relationships with freight brokers, negotiating rates, and coordinating freight movements.

Responsibilities:

• Broker Relations: Establish and nurture strong relationships with brokers to secure freight.
• Negotiate Rates: Negotiate competitive freight rates.
• Freight Booking: Book freight with brokers and ensure timely and accurate dispatch of shipments.
• Load Coordination: Coordinate the movement of freight from pick-up to delivery, ensuring adherence to timelines and client requirements.
• Track Shipments: Monitor the status of shipments, providing updates to brokers and clients, and addressing any issues that arise during transit.
• Documentation: Manage and maintain accurate records of load confirmations, and other pertinent documentation.
• Issue Management: Address and resolve issues related to delayed shipments, damaged goods, or other logistical challenges promptly and effectively.
• Dispute Resolution: Handle any disputes or concerns raised by brokers, working towards amicable solutions.
• Market Trends: Monitor market conditions and industry trends to identify opportunities for cost savings and improved service.
• Rate Analysis: Analyze freight rates and negotiate better terms based on market dynamics and operational needs.

Collaboration & Communication:

• Team Collaboration: Work closely with sales team, account managers, and logistics coordinators to ensure seamless communication and efficient freight movement.
• Client Communication: Communicate effectively with clients regarding shipment status, potential issues, and resolutions.

Skills:

• Negotiation: Strong negotiation skills with the ability to secure favorable rates and terms.
• Communication: Excellent verbal and written communication skills, with the ability to build rapport and manage relationships.
• Organizational: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Problem-Solving: Proactive problem-solving skills, with the ability to address and resolve issues efficiently.
• Technical: Proficiency in transportation management systems (TMS) and other logistics software.

Personal Attributes:

• Detail-oriented and thorough.
• Strong interpersonal skills with a customer-focused mindset.
• Ability to thrive in a fast-paced and dynamic environment.

Qualifications:

Experience in transportation and logistics is a must, but ready to train the right candidate.

Bonuses:

A monthly bonus is offered based on performance.

Training:

Training is provided to the right candidate

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 1 year (Preferred)

Ability to Commute:

• Fletcher, NC 28732 (Required)

Ability to Relocate:

• Fletcher, NC 28732: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $15.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Fletcher, NC 28732 (Required)

Ability to Relocate:

• Fletcher, NC 28732: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $30