What are the responsibilities and job description for the Vehicle Title & Customer Relations Specialist position at Fleet Street Remarketing?
Company Overview
Fleet Street Remarketing is a dynamic corporate fleet vehicle remarketing company specializing in selling fleet and off-lease vehicles from numerous Fortune 500 companies across the nation. We facilitate the sale of vehicles through diverse retail and wholesale channels, connecting buyers with high-quality fleet assets.
Job Summary
We are seeking a highly organized and customer-focused individual to join our team. The ideal candidate will be responsible for maintaining strong customer relations, performing clerical data entry tasks, handling vehicle title processing both retail and wholesale, and ensuring smooth internal communications
Key Responsibilities:
- Clerical Data Entry:
- Enter and update client and vehicle information into internal systems accurately and efficiently.
- Assist in maintaining detailed and organized records for all transactions, client interactions, and internal communications.
- Client Relations:
- Serve as the primary point of contact for customers regarding vehicle titles, registrations, and other related inquiries.
- Provide excellent customer service by addressing customer concerns and resolving issues in a timely manner.
- Communicate effectively with customers, ensuring they are informed about the status of their titles and transactions.
- Vehicle Title Management:
- Process and manage vehicle titles, ensuring accuracy and compliance with legal requirements.
- Coordinate with state agencies and other third parties for title transfers, registrations, and related paperwork.
- Maintain and update vehicle title records in the company database.
- Internal Customer Relations:
- Collaborate with internal teams, including sales, accounting, and operations, to ensure smooth coordination of vehicle title and registration processes.
- Provide support to internal stakeholders by answering inquiries and providing necessary documentation or updates.
- Maintain a positive and cooperative relationship with colleagues across departments.
Qualifications:
- High school diploma or equivalent
- 2 years of experience in a clerical, administrative, or customer service role (experience in the automotive industry is a plus).
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Positive attitude, teamwork-oriented, and customer-focused.
Preferred Qualifications:
- Experience working with vehicle titles or in an automotive-related field.
- Knowledge of state and local vehicle title and registration laws and procedures.
- Bilingual (Spanish/English) is a plus.
Why Work with Us?
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- Health insurance, paid time off, etc.
Join us to be part of a vibrant team dedicated to excellence in vehicle remarketing! Your expertise will help streamline operations while delivering exceptional service to our clients across the country.
Pay: $18.00 - $23.00 per hour
Work Location: In person
Salary : $18 - $23