What are the responsibilities and job description for the Rug Technician position at FLEET Response?
Dalworth Restoration has been helping families and businesses recover from disasters for more than four decades. We attack fire, water, and storm damage at residential and commercial businesses as well as environmental quality hazards inside existing homes with a three-pronged approach of Relieve, Repair, and Renew. Our business instills family values in our workforce, so we are dedicated to relieving the stress of life-changing incidents for our customers by delivering care and compassion.
Job Summary:
As a technician you will be responsible for the restoration of customers’ rugs. Providing care and commitment, while delivering excellent service.
Technician Responsibilities:
- Performs cleaning, deodorization/decontamination, restoration to rugs.
- Inspected rugs, detailing all areas for proper documenting and billing.
- Repair damaged rugs which include but not limited to, attaching new backing, fixing tears, cuts, color correction, resizing, reshaping.
- Pickup and delivery of customer items.
- Provide professional and clear communication to customers about the services, offering additional services as needed.
- Properly collecting payment, accurate entries of customer payment information.
- Clean, pack/move, inventory and store customers belongings and property.
- Safe operation of company vehicle, maintaining a neat and orderly manner while in use.
- Promotes and demonstrates highest attention to the company’s safety processes and guidelines.
- Maintain high level of integrity to both the company and the customer.
- Performs other duties as assigned.
Required Skills/Abilities:
- Excellent attention to detail, ensure tasks are completed correctly and on time.
- Good verbal and written communication skills.
- Good customer service skills.
- Ability to utilize and properly enter documentation in field software applications.
- Ability to work both daily and weekend overtime, be part of an on-call rotation and after-hours availability.
Education and Experience:
- Experience in cleaning/restoration preferred.
- Valid Driver’s License and clean driving record.
Salary $18.00 - $20.00 plus overtime
Physical Requirements:
- Must be able to lift up to 50 pounds. Lifting, carrying, pushing, pulling, or otherwise repositioning objects. Team assisted lift for larger/heavier items.
- Must be able to work in both inside and outside working conditions, including environmental conditions and temperatures.
- Must be able to work in an environment that has suffered fire, water and/or wind damage.
Benefits:
- Weekly pay
- Bonus opportunities
- 6 paid holidays annually, 1 floating holiday
- Vacation time
- Sick time
- Medical, dental, and vision
- 401k with company matching
*Dalworth Restoration is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Salary : $18 - $20
