What are the responsibilities and job description for the Operations Manager position at Fleet Repair Solutions?
Join Our Team as an Operations Manager
Are you ready to lead and make a meaningful impact? We're seeking a dedicated Operations Manager to oversee daily operations, drive team performance, and deliver exceptional service to our customers. In this role, you'll be the cornerstone of a thriving department, fostering a culture of excellence, teamwork, and continuous improvement.
What You'll Do:
- Manage and approve work orders, estimates, and invoices to ensure accuracy and efficiency.
- Drive productivity by coordinating tasks, dispatching jobs, and assisting technicians as needed.
- Collaborate with the parts department to ensure timely and accurate parts availability.
- Lead by example-hire, train, and mentor employees to build a strong, motivated team.
- Maintain open communication with team members, leadership, and customers to align goals and expectations.
- Monitor and enhance department performance to maximize customer satisfaction and profitability.
- Handle inquiries and communications with professionalism and urgency.
What You Bring:
- Experience: Associate degree with 2 years in heavy-duty tractor-trailer repair, or high school diploma with 5 years of relevant experience.
- Leadership: Proven ability to inspire, develop, and lead a team in a dynamic environment.
- Technical Skills: In-depth knowledge of repair processes, industry standards, and best practices.
- Problem-Solving: Strong analytical skills to address challenges and implement effective solutions.
- Organization: Ability to prioritize tasks, manage resources, and meet deadlines.
- Customer Focus: A commitment to delivering exceptional service and building lasting relationships.
- Technology Proficiency: Familiarity with Windows-based programs, including Outlook, Word, and Excel.
Why Work With Us?
We value our people and their contributions. As part of our team, you'll enjoy a supportive environment where your leadership skills and expertise are recognized and rewarded. Together, we'll achieve new heights of success and innovation.
Take the Lead-Apply Today!
If you're passionate about creating high-performing teams and delivering outstanding results, we want to hear from you! Join us as an Operations Manager and be a key player in shaping the future of our organization.