Truck Parts Store Manager

About Us

Fleet Master Truck Parts is opening a new heavy-duty truck parts retail store specializing in chrome, tires, oil, lighting, performance upgrades, and OEM replacement parts for semi-trucks. We are looking for a hands-on Store Manager to lead daily operations, drive sales, manage staff, and ensure an exceptional customer experience.

Job Summary

The Retail Store Manager is responsible for overseeing all day-to-day store operations, supervising front counter staff, maintaining inventory accuracy, managing the showroom, and ensuring smooth coordination with the warehouse. This is a leadership position requiring strong organizational skills, sales knowledge, and a deep understanding of the trucking industry or automotive retail.

Key ResponsibilitiesStore Operations

• Manage all daily store activities, open/close procedures, and overall store performance
• Maintain a clean, organized, and well-merchandised showroom
• Oversee POS transactions, customer accounts, pricing, and returns
• Implement company policies, safety standards, and operational procedures
• Coordinate with the warehouse to ensure fast, accurate order fulfillment

Sales & Customer Service

• Lead by example with strong customer service and parts knowledge
• Assist customers with parts lookups, fitment advice, and product recommendations
• Resolve customer issues professionally and escalate when needed
• Drive sales, manage promotions, and help build customer loyalty programs

Staff Management

• Hire, train, schedule, and supervise front counter staff
• Hold team accountable for performance, accuracy, and customer service
• Conduct ongoing product training for new parts, brands, and suppliers
• Create a positive, productive work environment focused on teamwork

Inventory & Purchasing

• Monitor stock levels, communicate shortages, and approve replenishment
• Assist with receiving, stocking, labeling, and inventory counts
• Work with suppliers and management to source new product lines
• Ensure accurate stock levels between store, warehouse, and POS system

Financial & Reporting

• Track sales goals, KPIs, and daily/weekly performance
• Manage budgets, expenses, and shrinkage control
• Prepare and submit required reports to company leadership

QualificationsExperience

• 10 years retail management experience required
• Experience in truck parts, automotive parts, diesel shops, or related industry Required 
• Experience managing teams of 3–10 employees
• POS experience (Clover experience is a plus)

Skills

• Strong leadership, communication, and problem-solving abilities
• Excellent customer service mindset
• Ability to multitask in a fast-paced environment
• Knowledge of heavy-duty truck parts or the ability to learn quickly
• Strong organizational skills and attention to detail

Physical Requirements

• Able to lift up to 50 lbs
• Comfortable standing for long periods
• Able to move boxes, displays, and truck parts when necessary

What We Offer

• Competitive salary monthly performance bonuses
• Employee discounts on all truck parts and accessories
• Paid training and advancement opportunities
• Ability to grow with a rapidly expanding company
• Long-term stable position with leadership potential

Job Types: Full-time, Contract

Pay: $65,000.00 - $100,000.00 per year

Benefits:

• Paid time off
• Relocation assistance

Work Location: In person