What are the responsibilities and job description for the Retail Sales Associate position at Fleet Feet?
Overview
Our Company
We believe Running Changes Everything. If you believe that, too, we want to talk. With a locally-owned presence in Birmingham for over 18 years, Fleet Feet Birmingham is part of the largest collection of running retailers in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.
Responsibilities
As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and the greater Birmingham community. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else.
Qualifications
Our Company
We believe Running Changes Everything. If you believe that, too, we want to talk. With a locally-owned presence in Birmingham for over 18 years, Fleet Feet Birmingham is part of the largest collection of running retailers in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.
Responsibilities
As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and the greater Birmingham community. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else.
Qualifications
- Available to work a flexible schedule, including, days, evenings, weekends, and holidays
- Experience in a customer-facing sales environment preferred
- Proactive learner and sound decision maker
- Passionate, positive, self-motivated and detail-oriented
- Accountable and adaptable
- Does the right thing
- Collaborative and customer-centric
- Willing to go above and beyond when needed
- Communicate professionally with customers and team
- Deliver the best customer experience by outfitting each customer that walks through the door
- Support all Fleet Feet Birmingham initiatives, activities, and functions
- Competitive benefits package
- High energy and fun atmosphere
- Training and advancement opportunities
- Community involvement and community service activities
- Training Program and Product Discounts
- Passionate team members