What are the responsibilities and job description for the Jewelry Sales Associate position at Flawless Gems Jewelry & Watch Repair?
We are looking to onboard and train two (2) Part-Time Sales Associates to join our growing jewelry and watch retail team. This role is ideal for individuals who enjoy working with customers, staying organized, and learning a specialized industry. No prior jewelry experience is required — training will be provided, but a strong willingness to learn is essential.
You will deliver excellent customer service while helping maintain a clean, professional, and welcoming showroom, while also learning hands-on jewelry and watch skills.
Key Responsibilities
- Greet customers and provide friendly, personalized assistance
- Build and maintain strong, long-term relationships with clients
- Assist customers with jewelry, watch, and non-repair retail sales
- Follow standard repair intake procedures accurately and consistently
- Operate the POS system for sales and transactions
- Ensure the showroom is clean and presentable at all times, including:
- Wiping down glass display cases
- Keeping jewelry neatly displayed
- Maintaining an organized sales floor
- Tag jewelry accurately and assist with inventory organization
- Take clear photos of jewelry for inventory, records, and marketing
- Assist with merchandising and restocking
- Take out trash and perform light cleaning duties as needed
- Answer phone calls professionally and assist with customer inquiries
Qualifications & Skills
- Strong customer service and communication skills
- Willingness to learn the jewelry and watch industry
- Ability to perform and learn basic jewelry and watch services, including:
- Watch battery replacements
- Bracelet and link sizing
- Permanent jewelry welding
- Attention to detail and ability to follow procedures
- Comfortable working with valuable merchandise
- Basic computer and POS system knowledge
- Retail or sales experience is a plus, but not required
- Reliable, punctual, and professional
Compensation & Incentives
- Hourly pay: $10–$17, based on sales experience, industry knowledge, and quarterly performance
- Commission available on non-repair retail sales
- Opportunity to increase earnings through strong sales performance
Position Details
- Part-time position (up to 20 hours per week)
- Weekend availability is required
- Opportunity to transition to full-time after 3 months based on performance
- Retail schedule (including holidays as needed)
- Paid training provided
Job Type: Part-time
Pay: $10.00 - $17.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Flexible schedule
Language:
- English (Required)
- Spanish (Preferred)
- Urdu (Preferred)
- Hindi (Preferred)
- Arabic (Preferred)
Ability to Commute:
- Commerce, GA 30529 (Required)
Work Location: In person
Salary : $10 - $17