Advanced Water Technician

A Water Filtration Technician is responsible for installing, maintaining, diagnosing, and repairing water filtration systems and related dispensing equipment to ensure safe, clean water and reliable system performance. This role includes on-site service, customer support, routine maintenance, and technical troubleshooting across local, regional, and national service areas. This role requires basic knowledge of plumbing, and electronics, with excelled knowledge of filtration technologies.

Key Responsibilities

Installation & Setup

• Install, configure, and commission water filtration systems such as reverse osmosis units, water softeners, iron filters, and specialized dispensing equipment.
• Install and maintain water and flavor dispensers used in pharmacy or commercial environments.

Maintenance & Repair

• Must be able to make quick, confident decisions under pressure, identify issues, and provide on-the-spot solutions.
• Perform routine preventive maintenance, including filter changes, equipment checks, calibrations, and annual service visits.
• Diagnose and repair system issues such as leaks, pressure irregularities, faulty electrical components, and mechanical failures.

Water Quality Testing

• Collect and test water samples, measuring pH, TDS, chlorine levels, and other quality indicators.
• Document water test results and system performance data, for compliance and reporting purposes

Customer Service & Training

• Deliver exceptional customer support, explaining system functionality, maintenance needs, filtration options, and recommended upgrades.
• Provide on-site training for pharmacy or commercial clients and assist with data collection related to equipment usage.

Documentation & Compliance

• Maintain accurate service logs, maintenance records, and water quality reports.
• Ensure all work complies with health, safety, and regulatory standards.
• Keep equipment, tools, and vehicles clean and organized.

Inventory & Field Support

• Manage and track inventory for parts, filters, and supplies.
• Provide local, regional, and national field support as required.

Skills & Qualifications

• Technical aptitude in plumbing, electrical systems, and water treatment equipment.
• Experience with water filtration systems preferred.
• Water quality knowledge a plus.
• Experience with Pentair, Corrigan, Axion, or grocery produce misting equipment is a plus.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to work independently and collaboratively in field environments.
• Clean driving record; ability to travel by car and air.

Physical Requirements (with or without reasonable accommodation)

• Ability to lift up to 50 lbs.
• Comfortable working in cramped or confined spaces at customer sites.
• Frequent use of phones and field devices.
• Ability to travel regularly by car and plane.

Work Conditions

• Consistent daily travel for service calls.
• Frequent overnight travel as needed.
• Field-based role requiring hands-on technical work in varied environments.

*Reasonable Accommodation is defined as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.

Below, you can find our extensive benefits package offered to all full-time employees.

• Medical
• Dental
• Life Insurance
• Long Term Disability
• Vision
• Short Term Disability

Other Benefits

• Pet Discount Program
• 401(k) Plan with immediately vested employer match
• Starting with 4 ½ weeks of time off in first year of employment (inclusive of sick, vacation, personal, holidays)
• Maternity Leave
• Paternity Leave
• Annual Bonus Potential
• Annual Merit Increases
• Company vehicle, shoe stipend, food stipend when traveling

Our FLAVORx Benefit Package is always evolving and growing!

FLAVORx is an Equal Opportunity Employer

As an Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, genetic information, military or veteran status, pregnancy, or any other protected characteristic. Employment may be contingent upon receipt of an acceptable drug test, job-related motor vehicle report, as applicable and permissible by law. All qualified applicants who are authorized to work in the United States will receive consideration for employment

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• Are you willing to overnight travel up to 5 nights a month?

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $23 - $25