What are the responsibilities and job description for the Car Dealership E-commerce Processor in Parts Department position at Flatirons Subaru?
About Us
Flatirons Imports is family-owned and operated and part of the same family that has done business in Boulder since 1954. We were voted "Best Car Dealer" by Boulder Daily Camera readers 10 of the last 12 years and hold an A rating with the Better Business Bureau. We have a team of dedicated, tenured sales consultants and some of the best technicians who truly care about our customers. If you want to be a part of a growing team, we welcome you to apply!
$18.00-$21.00 per hour depending on experience
Monday - Friday
Responsibilities
- Select, pull/order, and locate customer online orders from all platforms: OPG, eBay, Subaru of the Rockies, and Walmart
- If a VIN is provided, check that the part is correct for that VIN. If not, contact the customer to see how to proceed.
- For OPG orders, make sure all parts are scanned and verified
- Do bank transfers, taxes, and other accounting tasks.
- Ship merchandise utilizing proper shipping standards and correct packaging to minimize damage to merchandise
- Provide correct tracking to customers via the platform they used
- Read and respond to customer notes and emails
- Make sure the correct parts are going to the correct address
- Provide a positive customer online experience so that customers want to return to shop with us again
- Keep all parts department areas clean (sweeping, wiping down bins, emptying trash cans, etc.)
Minimum Qualifications
- Must be at least 18 years old
- Must be able to lift 50 pounds, bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, and walk
- Must have good phone skills
Additional Notes
- 1-hour unpaid lunch breaks are allotted each shift
- Extended lunch breaks and time adjustments must be pre-approved
- The Parts Manager must approve all overtime before reaching 40 hours
Benefits
- 401(K) Plan
- Medical Plan
- Dental Plan
- Vision Plan
- Opportunities for advancement
- Partners in the community
- Paid Vacation
- PTO/Sick Days
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any characteristic protected by federal, state, or local laws.
Salary : $18 - $21