What are the responsibilities and job description for the Shift Supervisor position at Flatbread Company Portsmouth?
Job Title: Supervisor
Location: Portsmouth Flatbread
Employment Type: Part – Time or Full - Time
About Us:
Flatbread Company is a dynamic and innovative organization committed to excellence in the service industry. We take pride in delivering artisan flatbread pizzas while fostering a supportive, collaborative, and growth-focused work environment. We are currently seeking a motivated and experienced Supervisor to join our team and help drive our success to the next level.
Position Overview:
We are looking for a motivated and personable Restaurant Supervisor to oversee daily operations and ensure excellent service. As a Supervisor at Flatbread Company, you will be responsible for overseeing daily operations, managing the shift, ensuring productivity and efficiency, and fostering a positive work environment. You will work closely with upper management to implement strategies, maintain high standards, and support the team in meeting goals and deadlines. This role is ideal for someone with strong interpersonal skills and a passion for creating a welcoming environment for both guests and team members.
Key Responsibilities:
- Oversee day-to-day operations, including opening and closing procedures, ensuring smooth workflow and productivity.
- Provide regular feedback of shifts and team members.
- Monitor and ensure compliance with company policies, procedures, and health and safety standards.
- Resolve workplace issues, provide support to team members, and foster a positive team culture.
- Ensure every guest has a positive dining experience. Address any customer concerns promptly and professionally, striving to exceed their expectations.
- Maintain high standards of food quality, presentation, and service.
- Process payments, manage cash registers, and ensure accurate daily cash handling. Complete end-of-day reporting and communicate any discrepancies or issues to management.
- Tuesday afternoons and Wednesday nights are a must.
Qualifications:
- Proven experience in a supervisory role in a casual or fast-paced restaurant setting
- Strong leadership, communication, and interpersonal skills.
- Ability to manage and motivate a team to meet goals and deadlines.
- Knowledge of restaurant operations, safety regulations, and best practices.
- Knowledge of food safety and health regulations.
- Excellent organizational and problem-solving abilities.
- Experience using POS and ability to learn new systems.
- Ability to work under pressure and adapt to changing priorities.
- Strong organizational skills and attention to detail.
- 2 years of experience in service industry preferred
- Prior restaurant supervisory experience preferred
Physical Requirements/Environment/Working Conditions
· This job operates predominantly in a restaurant environment requiring extensive standing for up to 8 hours.
· Exposure to heat, smoke, cold.
· Must have the ability to sit and stand; exhibit manual dexterity to use equipment; see and read printed material with or without vision aids; communicate so that others may understand clearly; physical ability to lift and carry up to 30 pounds; to bend, to stoop, to walk and to reach overhead.
· Must have high level of mobility/flexibility. Bending, reaching, walking
Why Join Us?
- Competitive hourly wage and health insurance for full-time team members.
- 401(k) plus company match for full-time team members.
- Paid Time Off and Paid Community Volunteer hours.
- Opportunities for career growth and professional development.
- Supportive and inclusive company culture.
- Free pizza!!
How to Apply:
If you’re a driven leader looking to make an impact in a growing company, we’d love to hear from you! Please submit your resume and a cover letter to Portsmouth@flatbreadcompany.com
Disclaimer
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, team member development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
At Flatbread Company, we believe that employment and advancement is based on your enthusiasm, skills and performance, not politics. Your gender, your gods, your sex life, your skin color, the fact that you’re a grandparent or who you know don’t make a difference to us. If you are community oriented, believe in supporting local farms, serving real food, empathetic, passionate, smart and good at what you do – come as you are! We believe diversity should be celebrated which commits us to creating a respectful, inclusive environment for all team members. We believe in a workplace that keeps each other well while renewing our spirit and doing a little something to save our planet.
Job Type: Part-time
Pay: $23.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $23 - $24