IT Imaging Field Support Specialist I

IT Imaging Field Support Specialists needed in Columbia, MD! TS/SCI with active polygraph required!

Are you ready to make a meaningful impact with a company that values your technical ambition?  
Join us and experience a company where your contributions truly make a difference!

JOB DUTIES:

• Utilizes MDT servers to deploy latest computer image to new and recycled computers.
• Fulfills equipment requests for newly imaged workstations according to daily work priorities.
• Configures computers, communications devices and peripheral equipment.
• Trains site personnel in proper use of imaging tools.
• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
• Ensures image benches are operational. If operational status is lost alert proper management team.

Required Skills, Experience, and Education for Level I:    
 High school/GED and four (4) years of experience. Equivalent education and experience: Associate degree and two (2) years of experience.
Must be a US CITIZEN.
Must have an IAT level I certification or higher! A CE, NET CE, SSCP; Security Preferred.
Able to lift up to 50 pounds. Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. 

Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
Well-versed in installing windows, software, applications, antivirus and patches.
Demonstrated ability to read and understand technical manuals and schematics.
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
Able to manage time and priorities effectively.
Able to work efficiently with minimal supervision.
Proficient in working with end-users remotely.
Demonstrated expertise in Microsoft Windows 7 and 10.
Familiar with Active Directory security and policies.
Excellent analytical and problem solving skills.
Outstanding communication skills to relate with team members and support workers.
Must be able to drive a company vehicle and lift 50 lbs.
Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.

 

Can also apply to https://flashtg.com/flash-technology-careers
or send resume to dmagruder@flashtg.com.

Approximate Salary Range: $48,000 - $52,700
A variety of factors impact the final salary offered, including, but not limited to, geographic location, contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications. 

401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off 
Referral bonuses
And more!

At Flash Technology Group, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We’re committed to your growth and happiness!

Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.