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Customer Service Lead (Timber Beast)

FlannelJax's
Broomfield, CO Part Time
POSTED ON 10/17/2023 CLOSED ON 11/15/2023

What are the responsibilities and job description for the Customer Service Lead (Timber Beast) position at FlannelJax's?

Timber Beast Job Description

Job Description: The Timber Beast (Supervisor) is a leadership Position that works Alongside the Manager to Provide a Fun, Safe Environment for all Employees and Guests. T. Bs are responsible for maintaining a clean and operational workspace, they are the first point of contact for All guests and must ensure that each guest enjoys an outstanding experience by creating a warm and friendly environment that leaves a lasting impression on our customers. all T. Bs are paid $15.00 an hour Plus tips

These requirements / functions may change throughout employment.

Key responsibilities include:

⦁Greet/ Check-in all incoming customer

- overseeing and making sure all waivers are completed properly

- create and manage all bookings properly

⦁Manage all checks

- Keep track of all open tabs

- Close out all open checks and tabs

⦁Assist Employees as Needed

- Behind bar with drinks and any restocking need

- Checking in groups

⦁Preparing Lanes (changing boards, watering board, axe maintenance)

⦁Help maintain a clean, organized camp

  • sweep, mop, clean restrooms, wipe tables, throw trash, throw wood bin,

⦁Post on social media

⦁provide photos for social media

⦁Restock store and do inventory when needed

⦁Run groups

⦁Assist and pick up shifts when on call

⦁Count Cash and Provide Manager with Cash made that day

⦁close store down (locking all fridge doors turning off all lights, locking back door, turning off all electronics)

Job Type: Part-time

Pay: $15.00 - $22.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Weekends as needed

Ability to commute/relocate:

  • Broomfield, CO 80021: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Salary : $15 - $22

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