What are the responsibilities and job description for the Receptionist position at FLANDERS ELECTRIC MOTOR SERVICE INC?
The Receptionist provides a superior first impression of FLANDERS by greeting visitors, answering incoming calls, and directing inquiries with professionalism and warmth. This role plays an important part in ensuring smooth daily office operations and supports the Accounts Payable team and other administrative functions as needed.
DUTIES AND RESPONSIBILITIES
Front Desk & Customer Service
- Serve as the first point of contact for all visitors and incoming calls to the corporate office.
- Answer phones promptly and courteously; direct calls and inquiries to the appropriate departments or team members.
- Welcome and register guests, ensuring proper notification of arrivals and maintaining visitor logs.
- Create a positive and professional atmosphere in the reception area that reflects the FLANDERS brand.
Mail & Office Administration
- Receive, sort, and distribute incoming mail and packages.
- Prepare outgoing mail and shipments as needed.
- Maintain a tidy and organized reception and common area.
- Provide administrative support for general office needs or special projects as assigned.
Accounts Payable Support
- Reconcile and verify employee expense reports for processing.
- Organize and prepare vendor invoices for approval and entry.
- Assist the Accounts Payable team with data entry, filing, and documentation as requested.
Required:
- High school diploma or equivalent.
- Minimum of 1–2 years of experience in a front desk, administrative, or customer service role.
- Strong communication and interpersonal skills with a customer-first mindset.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
- Excellent organizational skills and attention to detail.
Preferred:
- Experience supporting accounting or accounts payable functions
- Prior experience in a professional or corporate environment.
Personal Attributes
- Warm, approachable, and professional demeanor.
- Dependable and punctual with a strong sense of responsibility.
- Ability to multitask and remain calm under pressure.
- Team-oriented with a willingness to assist others as needed.
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