Inside Sales Specialist- Packaging

Brief Description

Flambeau, Inc. is seeking an Inside Sales Specialist responsible for managing packaging and proprietary product sales within assigned accounts. This role focuses on building relationships, expanding Flambeau’s product range, and pursuing new business opportunities. Success requires a strong understanding of Flambeau’s Proprietary Products and Packaging product lines and the ability to sell the value-added capabilities these products offer.

This position is hybrid with working at the Madison, WI office 3 to 4 days a week.

Essential Duties

• Develop a solid understanding of packaging and proprietary products, including features, benefits, and value-added propositions.
• Clearly and concisely, articulate product line breadth, advantages, and value through various communication platforms (phone, email, web, catalogs, etc.).
• Gain comprehensive knowledge of all PPG and Packaging product lines, sales policies, terms, and conditions.
• Understand proprietary product market applications and maintain awareness of the competitive landscape.
• Take ownership of assigned account sales, including product positioning, pricing, margin management, and long-term profitability.
• Leverage Flambeau marketing tools and internal resources to maximize customer engagement and sales growth.
• Represent Flambeau in all negotiations, agreements, and programs, including sales allowances, rebates, managed inventory, and related services.
• Prepare and manage Requests for Quotation (RFQs) per company policy, ensuring accuracy and timely completion; document and archive per company procedures.
• Coordinate sales-building activities between assigned accounts and internal teams (Customer Service, Engineering, Quality, Credit, and Operations).
• Collaborate with Sales Leadership to identify target prospects and execute business development initiatives.
• Conduct outbound sales calls to grow sales with existing customers and prospects using leads from the web, industry lists, trade shows, and other marketing tools.
• Coordinate and participate in customer visits and plant tours as needed; some travel may be required.
• Participate in sales forecasting, expense planning, and budgeting processes for assigned accounts.
• Monitor engineering changes (ECRs) affecting material, component, or burden costs, and adjust pricing in alignment with margin goals and guidelines.
• Maintain knowledge of proprietary molds, including location, condition, and useful life.
• Document any special customer requests or negotiations outside standard procedures and escalate as appropriate.
• Set performance goals for major accounts, designing tailored sales programs for various trade segments.
• Keep comprehensive, up-to-date records of key accounts and maintain strong relationships within these networks.
• Develop and submit annual and three-year sales forecasts for assigned business units, with periodic adjustments based on market trends.
• Align sales strategies with company objectives, submitting annual and long-term plans for approval.
• Manage budgets and expense controls, ensuring alignment with sales plans and profitability goals.
• Provide market intelligence and competitive insights to senior leadership, identifying opportunities and potential threats.
• Collaborate with the New Product Development team, providing feedback on product enhancements and potential new offerings.
  
  

#FLAMBEAUHIGH

Requirements

Education/Certification Requirements:

• Strong relationship-building and communication skills, with a focus on customer satisfaction and business development.
• Bachelor’s degree in Business, Marketing, or a related field preferred, or equivalent combination of education, training, and experience.
• Perform additional duties as assigned by the Chief Sales & Marketing Officer (CSMO) to support company growth and Education & Certification Requirements
  
  

Experience & Skill Requirements

• Minimum of five years of experience in sales, sales management, and marketing management.
• Proficiency with Microsoft Office Suite and general computer literacy.
• Strong relationship-building and communication skills, with a focus on customer satisfaction.
  
  

Physical Requirements

• This is primarily an office-based role with minimal physical demands.
• Ability to sit for extended periods (up to 8 hours per day).
• Occasionally required to lift up to 40 pounds.
• Regular use of office equipment, including computers, laptops.
  
  

Supervision Over The Following Roles

No direct supervisory responsibilities but involves collaborative leadership and alignment across the organization.

Work Schedule/Overtime/Travel Requirements

• Standard 40-hour workweek, with flexibility to accommodate business needs.
• Minimal travel
  
  

Some evening and weekend availability may be required based on industry events and customer engagements

Summary

Flambeau offers a competitive wage plus medical, dental, vision, STD, LTD, 401(k) with company match, life, free access to our onsite clinic, and more!

All offers of employment by Flambeau are contingent on completion of a drug test within 2 business days of your offer acceptance and a background check with results in compliance with company policy.

Flambeau, Inc. is an EOE AA M/F/Vet/Disability Employer and Drug Free Workplace.

Upon hire, Flambeau uses E-Verify to verify employment eligibility for roles based in the United States.