What are the responsibilities and job description for the Sales & Community Relations Intern position at Flagstop Car Wash?
Join Flagstop — 2025 Top Workplace Top Workplace for Professional Development (Richmond Times-Dispatch), Fastest-Growing Company (Richmond BizSense), and Top 50 largest car wash companies in the U.S. (Top 100 Conveyor Car Washes).
Are you looking for a fresh opportunity in a fast-paced, exciting environment? We are the official Car Wash of VCU, proud partner of the Richmond Flying Squirrels and Richmond Spiders, and we want YOU to join our dynamic team!
Internship Overview
The Sales & Community Relations Intern serves as the vital connection between Flagstop Car Wash and the communities we serve. This is a hands-on, field-based role—not a desk internship. You’ll work directly with site teams to build sales confidence, activate local fundraising partnerships, and support business and fleet accounts.
Key Learning Objectives & Responsibilities
1. Field Sales Coaching & Team Support
- Sales Incentive Support: Partner with the Guest Sales & Support Team to drive proactive member retention and participate in high-impact initiatives such as fleet drives and dealership conversion events.
- AI-Enhanced Guest Support: Learn how to leverage AI tools and Zendesk to resolve simple guest needs efficiently, enabling site teams to focus on high-value outbound sales and relationship building.
2. Community Engagement & Fundraising
- Traffic-Driving Fundraisers: Coordinate and execute local fundraising events by aligning nonprofits and schools with specific Flagstop locations to increase awareness and site traffic.
- Fundraiser Conversion Strategy: Lead organizations through Flagstop’s “Fundraiser Playbook” to maximize participation, conversions, and overall success.
- Chamber & Networking Presence: Represent Flagstop at Chamber of Commerce meetings and local networking events to strengthen community relationships and brand visibility.
3. B2B & Dealership Partnerships
- Dealership Program Support: Assist local auto dealerships with seamless wash solutions that deliver a premium guest experience and convert dealership customers into loyal Flagstop members.
- Fleet Account Growth: Identify local businesses with vehicle fleets and help design customized wash programs that create value for clients while meeting Flagstop’s financial goals.
- Retention & Reactivation: Use Zendesk and CRM tools to re-engage former fleet clients and bring them back into the Flagstop ecosystem.
Qualifications:
Requirements
- Education: Currently pursuing a degree in Business, Marketing, Communications, or related.
- Personality: High-energy, outgoing, and confident—comfortable approaching site teams and local business owners.
- Communication Skills: Exceptional verbal communication skills with the ability to clearly explain the value of a Flagstop membership in 30 seconds or less.
- Mobility: Reliable transportation required for travel between Flagstop locations across the region.