What are the responsibilities and job description for the Mgr - National Accounts position at Flagstone Foods?
Flagstone Foods:
At Flagstone Foods, we believe appreciation grows goodness. It lives at the heart of our work, and is our main ingredient, woven into everything we do for our customers, our teammates, and the communities we call home.
Headquartered in the North Loop of Minneapolis, with plants in Robersonville, NC; El Paso, TX; and Dothan, AL, Flagstone Foods is one of North America’s largest manufacturers and distributors of feel-good snacks — from flavorful snack nuts and innovative trail mixes to wholesome dried fruits.
And we’re growing.
We’re looking for creative, thoughtful, and entrepreneurial people who want to make a meaningful impact and grow with us. If you share our passion for goodness, collaboration, and doing things the right way, you just might find your home at Flagstone Foods.
POSITION: National Accounts Manager - Emerald Brand
REPORTS TO: Sr. Director of Sales - Emerald Brand
Position Summary
The National Accounts Manager – Emerald Brand, is an integral leader in the sales organization. This position requires the ability to build and foster effective customer relationships at all levels. The duties include traveling to assigned customers to call on within the grocery sector of retail. The ideal candidate will be able to develop a solution-based approach to selling, that is driven by key insights that can help further develop the overall snacking nut category.
Essential Functions
- Directly manages assigned key Grocery, Drug & Military channel relationships and is responsible for account growth and retention. Having a strong understanding of Publix and Wakefern is a key requirement.
- Develop and execute customer specific strategies aligned with the Company’s strategies and goals to deliver both sales and sales growth.
- Must be able to interpret key retailer POS data and market trends to develop sound solution-based recommendations.
- Manage and develop customer relationships with key decision makers; establish and maintain high-level, executive contact with accounts, focusing on the establishment and maintenance of strategic relationships.
- Own your business results - including revenue, trade spend, profit, and marketing execution objectives.
- Adjust and adapt plans as business results dictate.
- Work collaboratively with supporting business teams and leverage cross-functional resources to deliver outlined sales objectives.
- Prepare and present written and oral sales presentations with customer decision makers.
- Provide monthly, quarterly, and annual sales reviews as needed.
- Negotiate customer contracts, requests for proposals and other agreements.
- Research and secure strategic new customers.
- Prepare annual account budget.
- Ownership of your retailer monthly projections and be able to properly forecast within identified margin of error.
- Oversee disputes, and resolution processes with the Customer Service Team and Brokers.
- When necessary, initiate actions for timely collection of receivables.
- Maintain regular communication and coordination with Customer Service Team on sales/customer issues and to assure that order service levels are met.
- Resolve supply and delivery issues with Customer Service and Supply Chain.
- Provide Marketing with information on market dynamics and new competitive products.
- Monitor, appraise and provide information on competitive activity.
- Face to face direct selling with frequent travel is required.
- Perform other job-related duties as assigned.
Qualifications (Education/Experience)
- Bachelor's degree; or equivalent combination of education and experience.
- 7 years of direct sales experience required.
- Advanced knowledge of retail grocery required - must have either Publix and/or Wakefern experience.
- Strong existing relationships with US Retail chains.
- Excellent oral and written communication skills.
- Strong analytical skills and the ability to create and articulate fact-based sales opportunities.
- Exceptional sales skills including negotiation, account management, account penetration, strategic selling, and category management.
- Demonstrated track record of achieving demanding goals.
- Strong strategic and tactical skills and an ability to solve problems and set priorities.
- Excellent communication and listening skills with the ability to adjust style to effectively interact with external customers and internal staff.
Physical Requirements
The physical demands described within the Essential Functions section of this job description are representative of those that must be met by an employee to successfully perform this job. Other duties or tasks may be assigned as required. Management may modify, change, or add to the duties of this description at any time without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:
- Communicate with others both verbally and in writing.
- Be independently mobile.
- Use a computer and keyboard.
FLSA Designation: This position is a Salaried Exempt and not eligible for overtime.
Work Location: Remote
Travel Required: 25-50%
Benefits You’ll Enjoy
At Flagstone Foods, we take care of our team. You’ll have access to medical, dental, and HSA options, a 401(k) plan with company match, and company-paid life and disability coverage. Benefits begin on the first of the month after 60 days of employment, giving you peace of mind while you focus on the work you take pride in. Participation in Flagstone Foods’ benefits programs is subject to the terms and conditions of each plan.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Salary : $155,000 - $185,000