Server

About the Opportunity:

Flagship Cruises & Events is looking for Servers with a positive attitude and a team player who must be able to work evenings, weekends, and all major holidays. The Server is responsible for providing exceptional food and beverage service during private dining events and public cruises. This includes assisting with the set-up, execution, and tear-down of events while ensuring the highest level of guest satisfaction. All duties are performed in accordance with California State laws and regulations, as well as ABC policies, practices, and procedures.

Duties & Responsibilities:

• Provide prompt, courteous, and professional food and beverage service to guests

• Maintain communication with team members to ensure smooth service operations

• Maintain a clean, organized, and well-stocked work area, including bussing tables as needed

• Accurately process guest payments using point-of-sale systems and complete required transactions

• Verify guest identification and monitor alcohol service in accordance with ABC policies

• Demonstrate sound judgment when determining if alcohol service should be discontinued

• Respond to guest inquiries and resolve concerns within scope of authority; refer issues to management when necessary

• Exercise flexibility and professionalism in a fast-paced, changing environment

• Notify supervisor and/or security of unusual events, incidents, or safety concerns

• Perform other job-related duties as assigned

Minimum Qualifications:

• Must be able to pass pre-employment and ongoing random drug and alcohol screenings.

• Flexible schedule, including evenings, weekends, and all major holidays

• At least one year of previous hospitality, restaurant, banquet, or special events experience required

• Strong communication and customer service skills

• Ability to work effectively in a fast-paced team environment

• High School Diploma or GED preferred

• May be required to obtain a Transportation Worker Identification Credential (TWIC)

• California Food Handler certification preferred but not required

Physical Demands: 

• Able to lift, carry, push, and pull up to 50 lbs.

• Able to perform various physical activities including constant standing and walking, frequent bending, reaching, kneeling, and squatting

• Able to safely ascend and descend stairs or ladders

• Able to maneuver safely through confined areas within the vessel

• Able to maintain balance and stability while performing assigned duties

Flagship Cruises & Events is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based on race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Flagship Cruises & Events participates in the E-Verify.