What are the responsibilities and job description for the Customer Service Advisor/Sales - Flagship position at Flagship Carwash?
Customer Service Advisor
Who are we?
Flagship Carwash has been in business for over 30 years. We have over 41 locations throughout Maryland, DC, and Northern Virginia with plans to double in size over the next year. Flagship is owned by Spotless Brands which has 3 additional carwash brands with over 150 locations through the US.
What You’ll Do:
- Welcome Everyone: Be the face of our brand by giving a warm welcome to every customer.
- Top-Notch Service: Delight customers with speedy and friendly service while helping our Car Wash, Lube Shop, and Convenience Store patrons complete their transaction
- Sales Pro: Drive sales by promoting exciting customer promotions and membership options, and master the art of suggestive upselling.
- Law-Abiding Pro: Navigate state and federal laws with finesse, ensuring compliance in alcohol, tobacco, and lottery sales.
- Style Icon: Rock the company dress code with flair, and keep the place looking sharp and shiny.
What You’ll Bring:
- Positive Vibes: Your energy is infectious, making every interaction a positive one.
- Eagle Eyes: Attention to detail is your middle name.
- Reliability: Dependability is not just a skill; it’s a lifestyle.
- Rookie or Pro: Retail experience is cool, but if you're new to the game, we’ll show you the ropes.
- Flexibility: Your schedule is as versatile as your playlist.
- Stand Tall: You’re ready to stand tall and proud, delivering excellence throughout your shift.
- Communication Champ: You can talk the talk and walk the walk, following directions like a pro.
- Learn and Grow: Embrace opportunities for growth through company trainings and meetings.
- Food Handlers Card: Don’t worry if you don’t have one; we’ll help you snag it.
What you get:
- Cha-Ching: Competitive hourly pay every week to fuel your adventures.
- Bonus Alert: Monthly bonuses await based on your store's stellar performance.
- Healthy Perks: Health benefits for full/part-time team members. (Based on status)
- Climb the Ladder: Opportunities to climb up the career ladder.
- Shiny Wheels: Enjoy free weekly car washes and discounts on other vehicle services.
Flagship Carwash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.
