Care Coordinator

Are you someone with extensive knowledge of social services in Flagler County? Would you like to work for an organization that positively impacts the wellbeing of the people it serves? Are you passionate about connecting people to resources that will address their social care needs for long-term stability? If this sounds like you, keep reading.

Flagler Cares is seeking a qualified candidate for a Care Coordinator serving Flagler County out of our Flagler Village office. Care Coordinators provide quality health and human services information to persons in need with the intent to link those persons to appropriate services and resources.

This role will provide outreach to potential clients and referral organizations and provide one-on-one assistance to clients through coordination, support, and education to help clients achieve health and stability. Areas of focus for care coordination may include assisting clients with benefit navigation, financial stability, behavioral health, and access to community resources. Care Coordinators also provide education, screening, and application support to individuals pursuing SSI and SSDI benefits through the Social Security Administration, helping clients understand the process, gather required documentation, and navigate available resources.

A key component of this position is supporting participants through Flagler Cares’ Partnered for Success Program. Through this program, Care Coordinators work alongside individuals and families to build a path toward economic stability and long-term success. Participants partner with a Care Coordinator to identify goals, develop an action plan, overcome barriers, and connect to services that support financial and health stability. This approach is built on shared accountability, combining ongoing encouragement, regular follow-up, and meaningful client engagement to help participants make lasting progress toward their goals.

The ideal candidate is passionate about empowering others, skilled at building trusting relationships, and committed to helping individuals and families move beyond immediate needs toward long-term stability and self-sufficiency.

Most Essential Work:

• Care Coordination
• Benefit Navigation
• Collaboration
• Outreach and Resource Development

What will you be doing?

• Assessing an individual’s needs to develop an individualized care plan to meet their goals which may include financial, housing, behavioral health, physical health, educational, vocational, and life skills goals.
• Meet with clients regularly to review progress and plan next steps.
• Provide financial education and coaching to support client’s care plan goals.
• Make referrals to community programs and assists clients in obtaining resources and services and as needed to address barriers to addressing identified needs.
• Document all interactions with clients utilizing appropriate reporting mechanisms, including our referral information system, LINC.
• Attend staff meeting, supervision, and trainings as required.
• Attend a community meeting and/or event once per month.
• Implements Motivational Interviewing and practices those skills and techniques with clients.
• Fostering a supportive and non-judgmental environment that promotes autonomy, personal growth, and resilience.
• Documenting encounters and services provided in our LINC system.
• Advocating for the needs and rights of individuals

Are you our next Care Coordinator?

• Bachelor’s degree in a human services field is highly desirable but significant experience can be considered as a substitute along with a High School Diploma.
• Experience with the SSI/SSDI benefit application process a plus.
• Gain SSI/SSDI Outreach, Access and Recovery (SOAR) certification within first six months of employment.
• Five plus years’ experience in social services navigation.
• Ability to establish rapport and build trust.
• A strong desire and willingness to participate in ongoing training and professional development opportunities for career growth.
• Commitment to upholding professional and ethical standards.
• Successfully pass a Level 2 Background Screening.
• Current Florida Driver’s License.

Now for the exciting part…

• We promise our team members competitive compensation. Full-time, non-exempt position with an hourly range of $20/hour – $22/hour.
• Additional compensation considerations for a candidate who currently holds a SOAR certification and/or is bilingual.
• Paid Time Off (PTO) accrual beginning on your first day of employment, earning 130 hours in your first year of employment.
• We support your work life balance by offering 14 Paid holidays including additional employee appreciation days in December.
• Your wellness is our main priority. We provide top notch healthcare, dental and vision care -100% of the employee premium is paid for Flagler Cares. Coverage begins on the first of the month after your hire date.
• Additional wellness offerings include Flexible Spending Accounts and several supplemental insurance policy options offered by AFLAC.
• Investing in our team members’ future is important. Flagler Cares offers a SIMPLE IRA Plan offered through Fidelity with 3% employer match.

Are you in? Great! Here are the next steps.

• Submit a cover letter and resume to resumes@flaglercares.org

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Paid time off

Work Location: In person

Salary : $20 - $22