Maintenance Supervisor

Under the direction of the Property Manager, the Maintenance Supervisor works collaboratively with the project team to oversee daily maintenance operations. This role supervises maintenance staff and is responsible for the installation, troubleshooting, repair, and preventative maintenance of building systems and equipment in accordance with safety and maintenance standards. The Maintenance Supervisor ensures all work is completed to company expectations while delivering consistently professional, responsive customer service to residents, vendors, contractors, and team members.

Core Values & Competencies

• Technical expertise and problem-solving
• Ethical conduct and accountability
• Customer service-oriented with professional communication skills
• Flexibility to handle multiple tasks and changing priorities
• Demonstrates initiative and a proactive approach to identifying and addressing maintenance needs.

Responsibilities

• Manage and perform diverse maintenance duties, including electrical, plumbing, HVAC, carpentry, flooring, appliances, swimming pool equipment, and grounds maintenance.
• Provide scheduled and emergency maintenance and repairs to equipment and property systems.
• Read and interpret equipment manuals, blueprints, and work orders to complete required tasks.
• Identify maintenance issues daily, determining and executing necessary repairs.
• Conduct pre-move-in and post-move-in apartment inspections and ensure timely resolution of required corrections.
• Perform post-construction and post-renovation unit inspections; complete and track punch lists; and coordinate corrections with maintenance construction teams, and/or vendors as needed.
• Diagnose problems, repairs or replace parts, and test equipment for proper operation
• Perform routine preventive maintenance on all machinery and equipment.
• Utilize hand and power tools, electric meters, and material handling equipment safely and effectively.
• Detect and report faulty operations, defective materials, and unusual conditions to supervisors promptly.
• Ensure compliance with all applicable safety regulations and maintain clean, orderly work areas.
• Handle lock-outs resulting from evictions in accordance with company policies and applicable laws.
• Adhere to state and local codes for testing, maintenance, and proper system operations.
• Create and manage punch lists, coordinating with construction teams to complete tasks according to company standards.
• Oversee scheduling and work assignments for maintenance personnel.
• Provide training, mentoring, and performance management for maintenance staff.
• Coordinate and manage vendors for maintenance, landscaping, and testing services as needed.

Supervisory Responsibility

This position supervises maintenance staff, including technicians and housekeepers, and manages vendor relationships.

Travel

Limited travel is expected for this position. Limited driving to pick up supplies with mileage reimbursement.

Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud on occasion.

Physical Demands - The physical demands described here are representative of those required to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is regularly required to talk, listen, and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 25 pounds and occasionally over 50 pounds. Specific vision abilities is required by this job includes close vision, distance, color vision, peripheral vision, depth perception, and ability to adjust focus.

Preferred Education, Experience, and Qualifications

• High school diploma or equivalent required.
• Associate’s degree in mechanical, electrical, or industrial maintenance preferred or four years of relevant maintenance experience.
• Minimum four years’ supervisory experience in maintenance with strong skills in mechanical systems, industrial maintenance, HVAC, and some PLC experience.
• Ability to read and interpret manuals, blueprints, and safety instructions
• Ability to operate general office equipment.
• Proficient in reading, writing, and understanding English.
• CPM, FMP, HVAC, or OSHA certifications preferred.
• Possess a valid vehicle driver’s license and proof of vehicle insurance.

Benefits Offered

• Medical, dental, & vision insurance
• Wellness program
• Health Savings Account
• Employee Assistance Program
• 401(k) Retirement
• Life and AD&D Insurance
• Cell phone reimbursement
• Paid Time Off and Holidays

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position may be required to participate in a rotating on-call schedule, as business needs require, in accordance with applicable wage and hour laws.