RVP, Sales Development

As the RVP of Sales Development, you'll lead a group of Sales Professionals who stand as the front line of our well-established Sales Organization, which is directly responsible for driving qualified leads and pipeline. We're looking for someone who can dive headfirst into this role and help Five9 lead this incredible organization with a focus on team development, culture, driving results, and enthusiasm.

What You'll Do:

• Focus on hiring, training, and leading a world class team of Sales Development Representatives (BDRs & LDRs) and Sales Development Managers.
• Enable the organization in prospecting, conducting discovery calls, organizing demonstrations, building a pipeline, and helping to move opportunities towards a win.
• Manage day to day operations (teaching, coaching, fixing bottlenecks).
• Provide accurate forecasting in Salesforce.com.
• Coordinate, manage, and conduct one-on-one and team meetings, and training sessions to ensure ongoing improvement and best-practice sharing amongst the team.
• Create new trainings to teach our team new skills that will help them succeed in this role and in their career.
• Be very comfortable in the ability to use data to back decisions and initiatives.
• Monitor and analyze the BDR/LDR and Sales processes, metrics, and tools to maximize success.
• Inspire and motivate the team to create an environment of openness, creativity, comfortability, and continuous improvement.
• Work cross functionally with Sales Operations, Marketing, and other areas of the business.
• Define and implement strategic initiatives to continue the growth and success of our SDR organization.
• Other duties as assigned by leadership.

You Might Be a Fit If:

• 6 years of experience exceeding goals in a quota carrying prospecting and/or closing sales role.
• 4 year(s) of experience directly managing is encouraged (SaaS is preferred).
• Successful track record in a high-volume transaction sales environment.
• Strong written, verbal, presentation and organization skills required.
• You have proven experience – and passion for – coaching, motivating, and growing the ability of those around you.
• Manage daily working sessions with team and provide weekly training and enablement.
• Evolve and strengthen the process for lead development that will help maximize revenue potential for company goals.
• Work with senior leadership to address specific needs across the business to maximize revenue potential for company goals.
• You are a self-starter with the ability to quickly identify problems and come up with solutions.
• You take ownership - comfortable with defining goals, success factors, key metrics for programs, and delivering against them.
• You have strong experience running experiments (A/B testing methodology) to continuously improve processes.
• You have strong knowledge of Sales Development efficiency tools – SFDC, Outreach, 6sense and others.