People Operations Assistant

The People Operations Assistant provides vital administrative support to the Chief of Staff and the organization. This role serves as the backbone of the employee lifecycle, handling the logistics of recruiting, onboarding, and compliance, and managing general office operations, including apparel ordering and record-keeping. This position acts as a resource for employees regarding benefits and policies, but escalates complex performance or disciplinary issues to leadership.

This is a hybrid position with set/negotiated work days in our New Albany, Indiana office.

Recruitment & Onboarding Logistics

• Coordinates the recruitment process by posting job openings to job boards, tracking applicants, and scheduling interviews for hiring managers.
• Facilitates the hiring process by conducting or obtaining background checks and verifying employee eligibility (I-9s).
• Manages the logistical aspects of new-hire orientation, including preparing welcome packets, ordering equipment, setting up workspaces, and ensuring all new-hire paperwork is completed and filed.
  
  

HR Administration & Compliance

• Maintains accurate digital and physical personnel files, ensuring compliance with federal, state, and local employment laws.
• Reviews, tracks, and documents compliance with mandatory training, continuing education, and certifications (e.g., safety training, professional licensure).
• Assists with the administration of employee benefits and leave programs by answering basic inquiries and processing enrollment or change forms.
• Acts as the first point of contact for employment-related inquiries, answering routine questions and escalating sensitive matters (such as performance issues or complex disputes) to the Chief of Staff.
  
  

Operational Support

• Apparel & Inventory Management: Manages company apparel and uniform orders, tracks inventory, and distributes items to staff.
• Supports employee recognition programs by organizing events, tracking anniversaries/birthdays, and managing awards.
• Assists with general office administrative tasks, reports, and data entry as requested by the Chief of Staff.
• Performs other duties as assigned.
  
  

Required Skills/Abilities

• Lives in New Albany, Indiana, or the surrounding area.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Google Workspace or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.