What are the responsibilities and job description for the Maintenance Manager position at Five Star Senior Living?
The Opportunity
The Maintenance Manager will be responsible for ensuring that all maintenance operations are executed efficiently and effectively, under the Facilities Director’s supervision and direction. Position will ensure that all community facilities are in excellent condition and meet the highest standards of safety and efficiency. This role requires strong leadership, meticulous attention to detail, ability to exercise independent judgement, and robust communication skills to manage the team and coordinate with other community leaders.
What You’ll Do
- Conduct daily walkthroughs of the community to ensure that maintenance checklists are completed, and the community is in optimal condition for prospective residents.
- Maintain room turn inventory and oversee the rent-ready process to ensure timely and efficient preparation of rooms for new residents.
- Input, review, and take action on all TELS (The Estate Lifecycle System) reports and follow up items as needed.
- Manage and maintain the inventory of maintenance supplies for the community.
- Update and maintain the life safety binder, ensuring all necessary documentation is current.
- Review and address items in the Workday inbox.
- Review financials, supplies invoices, and checkbook to ensure accurate budget management.
- Select, manage, and monitor contractors and vendors to ensure service quality and compliance.
- Oversee weekly OnShift scheduling for maintenance staff.
- Ensure the Safety Data Sheets (SDS) book is current and maintained for the department.
- Coach, develop, and provide feedback to maintenance technicians to foster professional growth and enhance team performance.
- Manage interviewing and hiring activities for maintenance staff, ensuring alignment with community needs.
- Schedule, monitor, and execute preventative maintenance tasks as outlined in TELS.
- Participate in resident council meetings to gather feedback and address maintenance-related concerns.
What You’ll Bring
POSITION REQUIREMENTS / QUALIFICATIONS:
- Must be at least 18 years of age.
- Must pass State and Company criminal background/drug screens.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Excellent organizational and communication skills.
- Two years of related maintenance experience and some formal training in one or all of the following areas required: carpentry, plumbing, painting, HVAC, refurbishing, and cleaning.
- Knowledgeable in building codes and safety regulations.
- Possess a valid State Driver's License or Commercial Driver's License (CDL) as mandated by community and state regulations. Depending on the community vehicle used for resident transportation, a Commercial Driver’s License (CDL) with a passenger endorsement may be required.
- Must be proficient in using a variety of hand and power tools.