What are the responsibilities and job description for the Banquet Supervisor position at Five Star Senior Living?
The Opportunity
Five Star Senior Living is actively seeking a Banquet Supervisor. As the Banquet Supervisor you will set, maintain, clean, and refresh all meeting and special event spaces within the Community. The supervisor will also oversee the set-up, closing and operations team. A Banquet Supervisor is interactive, approachable, and someone who brings a higher level of hospitality to the team.
What You’ll Do
Planning And Coordinating
- Approach all encounter guests and colleagues in a friendly, service-oriented manner
- Remains alert of complaints and or unsatisfied community members and respond appropriately to ensure satisfaction.
- Coordinate with other departments to arrange for the delivery of requested services.
- Clearly project the visions of the department and measures progress
- Review scheduling and labor needs to meet the guests needs as well as maximize efficiency
- Work with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events.
- Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms.
- Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.
Execute
- Attend weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
- Maintain constant contact with kitchen staff to ensure complete effective communication between food production and food service
- Ensure all functions are set and staff is prepared and organized before required time on BEO
- Inspect table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensure that each element is clean, undamaged and attractive.
- Ensure proper setting of buffet tables and other food service tables.
- Supervise clearing and post function cleanup and garbage removal.
- Maintain clean and orderly back areas, pre-function areas and storage areas
- Assist with staff training programs.
- Conduct regular staff meetings to build rapport and ensures colleagues are well informed.
What You’ll Bring
Experience & Education
- Associate degree or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experience.
- Recognized, advanced food service sanitation training course certification.
- Working knowledge of the Food & Beverage industry, Senior Living experience preferred.