Server

The Server is responsible for taking orders and serving food and beverages to guests, ensuring that all menu items are prepared accurately and efficiently, working with the team to manage low ticket times and uncompromising food quality, anticipating guests’ needs, and ensuring maximum guest satisfaction by checking in with guests throughout the course of their meal. It is also the responsibility of a server to move with a sense of urgency, and to take action to correct any problems the guest may have during their dining experience. 

Qualifications: 

Friendly, upbeat attitude, and the ability to multi-task. To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required 

Management: 

• Exemplifies the company’s core values   
• Ensures optimum guest experience   
• Holds team accountable for quality, consistency, and upkeep of sanitization standards as set forth by company and state regulations    
• Practices an ownership mentality with an emphasis in motivation and teamwork   
• Maintains highest levels of quality & presentation  
• Creates and maintains a welcoming environment by smiling and keeping a tidy workspace  
• Restocks supplies when needed, and during slow operational hours 
• Communicate any and all issues with food service or dining to a manager or lead   

Financial: 

• Accurately portions all orders to ensure low cost  
• Handle cash and credit transactions of guests  
• Ensures all orders sold are accounted for in the POS 

 Sales: 

• Works with management team to achieve year over year growth and profitability   
• Executes programs to lead to increased sales, profitability and guest satisfaction  
• Understanding of all menu items and the ability to upsell   

Safety:   

• Ensures areas are free from hazards that would potentially injure staff or guests    
• Addresses and immediately corrects any practices that lower safety standards  
• Follows all guidelines to avoid over-serving alcohol to a guest 
• Checks the ID of every patron, as to not serve alcohol to minors 

Education and/or Experience:   

• Restaurant experience preferred, but not required  
• Ability and willingness to eventually learn all stations on the line  
• Ability to follow drink recipes and maintain accurate pour sizes 
• Ability to keep calm under pressure  
• Handle guest complaints 

Computer skills:   

Understands and can operate the POS system  

Language skills:   

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.   

Mathematical skills:   

Ability to calculate figures amounts such as discount, interest, proportions, percentages, area, circumference, volume, cost, and tip share.   

Reasoning Ability:   

• Ability to solve practical problems deal with a variety of concrete variables in situations where only limited standardization exists   
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form   

Physical Demands:   

The physical demands described here are representative of those that must be met by an employee to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, or stand on their feet for an extended period of time, and may be required to lift objects weighing up to 30lbs.   

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, genetic status or any other status protected by federal, state or local law.

Additional Requirements:

• Position requires consistent activity, such as walking, bending and lifting
• Must be able to work holidays and weekends
• Employment may require background check