What are the responsibilities and job description for the Food & Beverage Attendant position at Five Star Parks & Attractions?
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Food and Beverage Attendants at Craigs Cruisers are friendly, upbeat individuals with a desire to help guests enjoy a great dining experience. This position is responsible for ensuring each guest receives a warm and sincere greeting, taking orders quickly and efficiently, thorough knowledge of the menu, seating guests in appropriate sections, anticipating guests' needs, assisting server and busser staff when necessary, bidding each guest a warm and sincere farewell.
Essential Responsibilities
· Energizes people and is passionate about guest service.
· Empowers him/herself to handle guest complaints immediately, exceed guest expectations, and informs management to ensure follow up.
· Works flexible hours, reports to work on time and complies with company dress code.
· Responds well to a strong training culture which will result in being coached by supervisors and managers consistently.
· Completes all other duties as assigned.
· Committed to working any facility and any function within his/her primary job classification.
· Thoroughly knowledgeable on menu and food preparation
· Greets guests in a timely and professional manner, escorts guests to tables
· Supports servers on the floor with bussing dirty tables, cleaning floors, arranging tables, and filling water glasses.
· Thanks guests by name for their visit and invites them to return.
· Maintains a cleanliness of foyer, including but not limited to outside-perimeter cleanliness, music types and sound levels, lighting, temperature, hourly floor cleanliness, and spot cleaning, etc.
Additional Requirements:
Position requires consistent activity, such as walking, bending and lifting
Must be able to work holidays and weekends
Employment may require background check