What are the responsibilities and job description for the Automotive Service Advisor position at Five Star Ford Stone Mountain?
Attention Automotive Service Advisors! Five Star Ford Stone Mountain is Hiring Experienced Service Advisors/ Service Writers!
We offer:
- Industry Leading Pay
- Award Winning Shops
- State of the Art Facilities
- Bonuses, Incentives and more!
Our Benefits Package Includes:
- Medical, Dental & Vision Insurance
- Life Insurance Plans
- Short and Long Term Disability
- 401K Plan Match
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Discounts on products and services
- Career advancement opportunities, promote from within
- Training expenses paid to further your career
- Continued education, manufacturer hands on and web based training
- Bonuses for tenured employment
Responsibilities Include:
- Greeting and communicating with customers on all aspects of repair, such as creating work orders, arranging bookings and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices.
- Performing other store duties and functions as directed by management.
You must hold the following credentials / experience:
- Reliable, motivated and driven to deliver quality workmanship and a superior customer experience.
- Continuously looking to learn and use new skills.
- Value a strong team-based workplace.
- Flexible, patient and calm when working in a fast paced environment
- Focused on meeting goals and targets.
- Ford Experience is Great but not required.
To succeed in this job, the following experiences and skills are required:
- Excellent customer service and time management skills.
- Ability to work Saturday’s when required.
- Strong attention to detail.
- Strong interpersonal skills with ability to build a team and work as a team.
- Previous experience in the automotive trade or a passion for Parts and Mechanical knowledge would be an asset.
- Ability to work well under pressure in a fast paced, ever changing high-volume environment.
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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