What are the responsibilities and job description for the Future Opening: Clinical Documentation Specialist/ Customer Service position at Five Star Companion Care?
Responsive recruiter
Five Star's Medical Supply division is looking to hire a Professional, Mature, Trustworthy, Reliable Individual(s) to join our team.
We believe in Work Life Balance. This is a full time position of 30 hours per week. Monday thru Friday 9:00 am to 3:00 pm
General Accountabilities
- Medical Office / Medical Supply knowledge preferred
- Evaluating records for patients to ensure accuracy and completeness.
- Ensuring that there is proper documentation where needed – for example, for Medicaid or insurance billing.
- Tracking outcomes for individual clients/ patients to measure the quality of services provided.
- Following up with physicians where needed to complete an individual patient’s records
- Describe products or services, to persuade potential customers to purchase a product or service.
- Contact individuals by telephone to solicit sales for goods or services.
- Explains products or services and prices, and answers questions from customers.
- Obtain customer information such as name, address, and insurance information, payment method, and enter orders into computers.
- Records names, addresses, purchases, and reactions of prospects contacted.
- Maintains records of contacts, accounts, and orders.
- Manages and grows existing accounts.
- Sells added services to clients.
- Builds and keeps effective professional relationships with clients/ patients.
- Help clients/ patients understand company products and services.
- Manages queries about company products and services.
- Builds up detailed knowledge about the company's products.
- Provides proactive assistance and supports to clients /patients and physicians.
- Meets consumer needs, offers options, resolves problems and follows up with customers/ clients.
- *The company reserves the right to add or change duties at any time.
Skills
- Excellent verbal and written communication
- Basic computer literacy skills
- General office skills (fax, copy, outlook, word, filing etc.)
- Quick-learning skills
- Time-management skills
- Multi Tasker
- Organizational skills
- Telephone Etiquette .
- Problem solving
- Attention to detail
- Active listening
- Service orientation
- Social perceptiveness
Benefits
- Holiday Pay
- Vacation Pay
- Health Insurance Benefits
- 401k -Company Matched 3%
- Employee Incentives
- Referral Incentives
- Employee Discounts
Verification
- Must be and have proof of Covid 19 vaccination
- Must be able to pass a criminal background check
- Must be able to present 3 verifiable professional references
Please submit a cover letter and resume to be considered
At Five Star Companion Care, our priorities are to provide the best In-Home Care for your loved ones and to give families peace of mind.
We know all too well the pain associated with moving aging parents, grandparents and/or friends from their home to a nursing home. We also know that process can be emotional and overwhelming.
We aim for perfection in the service we provide and are passionate about making a difference and serving our community. This is the reason Five Star Companion Care was created.
We know all too well the pain associated with moving aging parents, grandparents and/or friends from their home to a nursing home. We also know that process can be emotional and overwhelming.
We aim for perfection in the service we provide and are passionate about making a difference and serving our community. This is the reason Five Star Companion Care was created.