Technical Director, AudioVisual, Orange County, CA (15)

About Five-Star AudioVisual

Founded in 1995, Five-Star AudioVisual, Inc. is a boutique audiovisual company proudly serving the luxury hospitality market. We partner with premier hotels, resorts, and event venues across the U.S., delivering the highest level of service to our clients and their guests.

For nearly three decades, Five-Star has remained at the forefront of innovation; combining cutting-edge technology, creative strategy, and personalized service to craft immersive experiences. We become a true extension of our partners, embracing each property’s history, culture, and character to produce events that reflect their unique brand and vision.

Why Join the Five-Star Team?

At Five-Star, our success is built on long-term partnerships, exceptional service, and passionate people. We employ the most enthusiastic, creative, and flexible professionals in the industry;valuing every team member as an essential part of delivering extraordinary experiences.

Our team members embody the Five-Star Way®;passion, knowledge, integrity, and drive-to consistently deliver the Absolute Opposite of Ordinary®  in performance, values, and service.

Work Environment

This is an on-site position within a luxury hotel or resort property, where Five-Star AudioVisual operates as an embedded partner. Our close collaboration with hotel and event teams ensures a seamless experience for guests and clients. Team members represent both Five-Star AudioVisual and our hospitality partners with professionalism, expertise, and care.

Reports to: Director, AudioVisual 

Position Summary

The Technical Director is a key member of our in-house hotel audiovisual team, responsible for leading the successful technical execution of large-scale and complex events.

This hands-on leadership role ensures flawless event delivery, team mentorship, and strong collaboration with both the hotel’s event and operations teams. The Technical Director oversees all technical aspects of production while maintaining Five-Star’s high standards of professionalism, client satisfaction, and operational excellence.

Responsibilities and Duties

Event & Technical Management

• Oversee the technical planning, setup, operation, and strike of all audiovisual events.

• Ensure all events are executed to the highest standards of quality, accuracy, and client satisfaction.

• Coordinate with sales and operations teams to ensure technical requirements are properly scoped and delivered.

• Create and manage technical documentation including production schedules, equipment guides, labor plans, and diagrams.

• Oversee the timely delivery, setup, and testing of all equipment; ensure functionality and quality control.

• Maintain a detailed understanding of AV systems, including audio, video, lighting, and computer integration.

• Troubleshoot technical challenges efficiently and professionally under pressure.

Client & Hotel Partnership

• Serve as the primary technical contact for clients, event planners, and hotel partners during pre-production and execution.

• Build and maintain strong working relationships with hotel leadership and event staff to ensure seamless collaboration.

• Address client concerns promptly and professionally, delivering solutions that protect both Five-Star’s and the hotel’s reputation for excellence.

• Represent Five-Star as a trusted on-site partner dedicated to enhancing the hotel’s guest experience.

Team Leadership & Development

• Lead, train, and mentor on-site AV technicians to develop technical skills and uphold Five-Star service standards.

• Promote a positive, supportive, and collaborative team culture.

• Encourage professional development and continuous learning through training and on-the-job experience.

• Ensure team members are proficient in company software, safety practices, and operational policies.

Operational & Financial Accountability

• Monitor equipment utilization, inventory control, and maintenance to optimize efficiency and cost-effectiveness.

• Ensure accurate billing, labor management, and profitability within company guidelines.

• Maintain adherence to Five-Star’s operational standards, policies, and brand image.

Required Experience & Skills:

• Minimum 3 years of hands-on experience in event production or audiovisual operations.

• Strong knowledge of:

  • Audio: microphones, mixers, speakers, and sound systems.

  • Video: cameras, projectors, LED/LCD displays, monitors, and signal flow.

  • Lighting: stage lighting, uplighting, dimming, and control systems.

  • Computers: advanced understanding of PC and Mac platforms.

• Proven ability to lead teams in fast-paced event environments.

• Strong troubleshooting, organization, and time-management skills.

• Excellent communication and interpersonal skills.

• Willingness to work flexible hours, including nights, weekends, and holidays as needed.

• Valid driver’s license and clean driving record (required).

Preferred:

• Experience in luxury hotel or resort AV environments.

• Familiarity with event management software and AV design tools (Vectorworks, Vivien, etc.).

Full-Time Benefits

• 401(k) with company matching

• Roth 401(k) with matching

• Medical, dental, and vision insurance

• Health savings account (HSA)

• Life insurance

• Paid vacation and sick time

• Company-paid holidays

Salary : $70,000 - $80,000